Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiaira Copenhaver

Liverpool,NY

Summary

Professional with hands-on experience in audiology and patient care. Skilled in hearing assessments, device fitting, and troubleshooting. Strong focus on collaborative teamwork and adaptable to changing needs. Known for excellent communication and empathy, ensuring optimal patient outcomes.

Overview

5
5
years of professional experience

Work History

Hearing Instrument Specialist

Miracle Ear
03.2025 - Current
  • Conducted comprehensive hearing assessments to determine client needs and preferences.
  • Recommended appropriate hearing instruments based on individual audiological evaluations and lifestyle factors.
  • Provided personalized fitting and adjustment services to optimize client comfort and satisfaction.
  • Serviced Cicero, Camillus, and Auburn locations.

Solar Assistant

PTM Solar
03.2024 - 04.2025
  • Reviewed resumes, set up interview times and sent out reminders.
  • Assisted in maintaining inventory records for products and supplies daily.
  • Streamlined appointment scheduling using internal software to optimize team workflows.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Sales Representative

PTM Solar
07.2023 - 02.2024
  • Educated customers on their eligibility of a solar credit that is applied directly on their National Grid bill by doing door-to-door sales.
  • Closed 12 solar deals in one day.
  • Closed 30 solar deals in 5 days.
  • Made close connections with clients that I still check in on from time-to-time.
  • Established closing multiple sales in Spanish and Burmese.

Server

Frying Pan
03.2023 - 07.2023
  • Greeted customers with an enthusiastic attitude and began taking their order.
  • Addressing customer inquiries and resolving issues promptly to ensure satisfaction.
  • Educating customers on unfamiliar items and see if any of the specials interest them.
  • Assembled new ideas to bring in more business.

Server/Bartender

Kyle’s Wigwam
04.2021 - 08.2022
  • Accommodating customers wishes/demands, taking orders, and applying the demands effectively while bringing in positive energy and being a team player.
  • Accomplishments:
  • Started as a dishwasher.
  • Made schedules that would make the business run more smoothly and effectively.
  • Created one of the top-selling summer cocktails.

Education

Associate of Science - Business Administration

Monroe Community College

High School Diploma -

Sandy Creek Central School
Sandy Creek, NY

Skills

  • Communication
  • Organizational Skills
  • Decision Making
  • Leadership
  • Problem Solving
  • Time Management
  • Client Relationships
  • Business Development
  • Flexibility & Adaptability

Timeline

Hearing Instrument Specialist

Miracle Ear
03.2025 - Current

Solar Assistant

PTM Solar
03.2024 - 04.2025

Sales Representative

PTM Solar
07.2023 - 02.2024

Server

Frying Pan
03.2023 - 07.2023

Server/Bartender

Kyle’s Wigwam
04.2021 - 08.2022

Associate of Science - Business Administration

Monroe Community College

High School Diploma -

Sandy Creek Central School