TIANA BOJORQUEZ
Meridian,USA
Summary
Professional Summary
Motivated and customer-focused professional with experience in banking. Skilled in opening and managing consumer and business accounts, assisting with loan applications, handling financial transactions, identifying customer needs, and recommending banking products and services. Proven ability to meet and exceeded loan production goals while building strong customer relationships and delivering personalized financial solutions. Strong background in customer service, problem-solving, compliance, and relationship building, with a proven ability to work accurately and professionally in fast-paced banking environments.
Overview
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Personal Banker
D.L. Evans Bank
Boise, Idaho
08.2026 - Current
- Assist with consumer and business loan applications.
- Conducted regular account reviews to identify opportunities for customer engagement.
- Achieving individual and branch performance goals while maintaining high-quality customer service.
- Opening and managing customer accounts.
- Identifying customer needs and providing personalized products and services.
Teller
Columbia Bank
Caldwell, USA
01.2026 - 08.2026
- Process customer deposits, withdrawals, transfers, and loan payments accurately.
- Cash checks and verify customer identification in accordance with bank policies.
- Balance cash drawer daily and resolve discrepancies.
- Promote and refer banking products and services based on customer needs.
- Resolve routine customer concerns professionally and efficiently.
Personal Banker
First Federal Savings Bank
Twin Falls, USA
03.2025 - 12.2025
- Assisted clients by opening new accounts, processing transactions, and resolving account inquiries.
- Educated clients on various banking products and services, including loans, credit cards, and investment options.
- Adhered to all regulatory requirements and bank policies to ensure compliance.
Call Center Agent
Ignite Retail Technologies
Twin Falls, USA
10.2024 - 03.2025
- Handle a high volume of inbound and outbound calls, providing excellent customer support.
- Resolve customer concerns with professionalism and efficiency.
- Maintain accurate records and ensure compliance in data entry.
ATM Operator
Gem State ATM
Twin Falls, USA
01.2021 - 10.2024
- Managed ATM cash replenishment and performed routine maintenance.
- Balanced cash logs and addressed technical malfunctions.
- Provided on-site customer assistance for ATM-related issues.
Education
College of Southern Idaho
Twin Falls, ID 08.2025 - 08.2026
High School Diploma -
Richard McKenna Charter High School
Skills
- Cash Handling
- Loan Processing
- Financial Transactions
- Transaction Recording
- Banking
- Customer Account Management
- Call Center Operations
- Computer Literacy
- Data Entry
- Problem-Solving
- Critical Thinking
- Communication
- Organizational Skills
- Professionalism
- Phone Etiquette
- Customer Service
- Customer Account Management
Languages
English
Timeline
Personal Banker
D.L. Evans Bank
08.2026 - Current
Teller
Columbia Bank
01.2026 - 08.2026
College of Southern Idaho
08.2025 - 08.2026
Personal Banker
First Federal Savings Bank
03.2025 - 12.2025
Call Center Agent
Ignite Retail Technologies
10.2024 - 03.2025
ATM Operator
Gem State ATM
01.2021 - 10.2024
High School Diploma -
Richard McKenna Charter High School