TIANA BENSER
Abrams
Summary
Motivated and customer-focused professional with strong communication and relationship-building skills developed in fast-paced, customer-oriented environments. Experienced in identifying customer needs, guiding decision-making, and supporting business goals through effective service and tailored solutions. Dedicated to continuous learning and professional development, and well-prepared to contribute to sales outreach, client engagement, and marketing support responsibilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food Service Manager
Fuel On
07.2017 - Current
- Built strong customer relationships through consistent, high-quality service interactions
- Supported sales growth by guiding customers to appropriate products and solutions
- Coordinated and trained coworkers to improve workflow efficiency and service quality
- Managed inventory levels and executed ordering to maintain product availability
- Analyzed sales reports and monitored waste to support cost-effective operations
Hostess / Server
Olive Garden
06.2015 - 10.2016
- Escorted guests and maintained efficient seating flow to support service operations
- Assisted guests with order selection while ensuring accuracy and satisfaction
- Delivered service in a fast-paced environment and resolved guest needs promptly
Education
Associate of Applied Science - Business Management
Gateway Technical College
Kenosha, WI05.2027
Skills
- Customer Service
- Sales Support
- Client Communication
- Team Leadership
- Relationship Building
- Time Management
- Inventory Management
- Digital Tools (Basic)
- Problem Solving
- Phone & In-Person Service
- Cross-training staff
- Menu development
- Food preparation
- Cost control
- Promotions planning
- Ordering supplies
- Health inspections
- Cost controls
- Waste reduction
Certification
- Food Safety Manager Training - 10/2024
Food Safety Manager course
Policies and Procedures
Timeline
Food Service Manager
Fuel On
07.2017 - Current
Hostess / Server
Olive Garden
06.2015 - 10.2016
Associate of Applied Science - Business Management
Gateway Technical College