Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiana Priester

Belleville,MI

Summary

Dynamic customer service professional with a proven track record at Chili's Restaurant, adept at conflict resolution and effective communication. Skilled in problem-solving and attention to detail, I consistently enhance guest experiences and ensure satisfaction. Committed to delivering exceptional service while maintaining a well-organized environment.

Overview

2
2
years of professional experience

Work History

Host

Chilis Resturant
Canton, MI
05.2024 - 08.2024
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Resolved conflicts between customers when necessary.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.

Team Member/Party Host/Event Assistant

SkyZone Entertainment
Canton, MI
11.2022 - 05.2024
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Greeted guests and provided them with party information.
  • Collected payments and provided accurate change.

Retail Sales Associate

DSW Shoe Warehouse
Ann Arbor, MI
08.2023 - 01.2024
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Answered store and merchandise questions and led customers to wanted items.
  • Recommended, selected and located merchandise based on customer desires.

Education

Associate of Applied Science -

Ferris State University
Big Rapids, MI
05-2028

High School Diploma -

Lincoln High School
Ypsilanti, MI
05-2024

Skills

  • Customer service
  • Conflict resolution
  • Effective communication
  • Attention to detail
  • Problem solving
  • Time management

Timeline

Host

Chilis Resturant
05.2024 - 08.2024

Retail Sales Associate

DSW Shoe Warehouse
08.2023 - 01.2024

Team Member/Party Host/Event Assistant

SkyZone Entertainment
11.2022 - 05.2024

Associate of Applied Science -

Ferris State University

High School Diploma -

Lincoln High School

Similar Profiles

CREATE PROFILE