Summary
Overview
Work History
Education
Skills
Timeline
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Tiana Robinson

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Guest Advocate

Target
Milltown, NJ
03.2024 - 08.2024
  • Performed cashier duties such as processing payments, returns, and exchanges accurately.
  • Processed online orders using point-of-sale systems.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Operated equipment such as scanners and scales to process transactions accurately.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Handled payment processing and provided customers with receipts and proper bills and change.

Recreational Leader

North Brunswick Parks and Recreation
North Brunswick , NJ
06.2023 - 08.2024
  • Lead weekly field trips to local parks and attractions.
  • Organized outdoor games, arts and crafts, sports, and other recreational activities.
  • Monitored behavior of participants during recreational activities to ensure safety regulations were followed.
  • Enforced rules of conduct while maintaining a fun atmosphere for all involved.
  • Developed relationships with parents and guardians by providing feedback about their child's progress and performance.
  • Resolved conflicts between participants in a timely manner while promoting respect amongst all individuals involved.
  • Created an inclusive environment where everyone feels welcome and accepted regardless of differences.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.

Restaurant Hostess

Fridays Bar And Grill
North Brunswick, NJ
12.2023 - 03.2024
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.

Education

North Brunswick Township High School
North Brunswick, NJ
06-2024

Skills

  • Leadership
  • Complaint Handling
  • Stress Tolerance
  • Exceptional communication
  • Guest Relations
  • Customer Service

Timeline

Guest Advocate

Target
03.2024 - 08.2024

Restaurant Hostess

Fridays Bar And Grill
12.2023 - 03.2024

Recreational Leader

North Brunswick Parks and Recreation
06.2023 - 08.2024

North Brunswick Township High School

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Tiana Robinson