Tiandra Snell
Plantation
Summary
Dynamic medical professional with extensive experience at Sanitas Doral, excelling in front desk operations and patient scheduling. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Skilled in HIPAA compliance and EMR management, ensuring accurate medical records and streamlined office procedures. Committed to delivering exceptional healthcare experiences.
Diligent Patient Care Tech with strong background in medical office administration. Successfully managed patient appointments, medical records, and front-desk operations, ensuring smooth workflow and patient satisfaction. Demonstrated ability to handle high-volume phone calls and maintain confidentiality while providing excellent patient care and support. Nursing staff support.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Sanitas Doral
02.2019 - 03.2025
- Checked patient insurance, demographic, and health history to keep information current.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Addressed guest complaints with empathy, working towards swift resolutions that ensured their satisfaction.
Medical Assistant
Pediatric Associates Hollywood
05.2015 - 01.2019
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Expedited patient treatment processes by coordinating the scheduling of tests, referrals, and follow-up appointments.
- Conducted thorough analyses of bodily fluids such as blood, urine, and tissue samples to detect abnormalities and diseases.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Handled sensitive situations compassionately when dealing with distressed patients or families during difficult times.
Education
Orion College
Plantation, FL03-2015
Skills
- Front desk operations
- Administering Injections
- Vacuna procedures (Tdap,Hpv,
- Patient registration
- Patient scheduling
- HIPAA compliance
- Medical coding
- EMR / EHR
- Heartsaver CPR AED
- Medical office procedures
- Insurance verification
- Scheduling tests and procedures
Certification
- CMAA - Certified Medical Administrative Assistant
Languages
English
Full Professional
asl
Timeline
Medical Receptionist
Sanitas Doral
02.2019 - 03.2025
Medical Assistant
Pediatric Associates Hollywood
05.2015 - 01.2019
Orion College
Similar Profiles
Isabela PereraIsabela Perera
Licensing and Permitting Specialist at Sanitas DoralLicensing and Permitting Specialist at Sanitas Doral
Shakernia SampsonShakernia Sampson
Operations Manager at Sanitas Medical CenterOperations Manager at Sanitas Medical Center
Mauricio Duarte-MonsalveMauricio Duarte-Monsalve
Chronic Disease Program Physician at EPS SanitasChronic Disease Program Physician at EPS Sanitas
MATT PHIPPSMATT PHIPPS
Professional Baseball Player at Lincoln SaltdogsProfessional Baseball Player at Lincoln Saltdogs
Shondell GainesShondell Gaines
IT Specialist (Customer Account Analyst) at Defense Information Systems AgencyIT Specialist (Customer Account Analyst) at Defense Information Systems Agency