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Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Tactful Claims Specialist with expertise in settlement preparation, claims processing and appeal filing. Diplomatic and personable professional accustomed to handling sensitive, confidential information and investigating complex liability claims. Committed to maintaining customer satisfaction and contributing to company success.

Customer service representative with 10 years of experience providing professional service and attention to customers, plus a proven track record of providing quick and friendly assistance. Maintain a compassionate and positive attitude and a friendly and welcoming demeanor during customer interactions

Knowledgeable and dedicated customer service/ claims specialist with extensive experience in a high call volume setting. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Reliable, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Experienced Customer Service Representative with over 10 years of experience working in busy, fast-paced call centers. Committed to providing prompt, quick and accurate service to large volume of incoming calls.

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Claims Specialist

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High School Diploma -

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Claims Specialist

Customer Service Representative

High School Diploma -

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