Tianna Brorhers
Riverdale,GA
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Papa Johns International Inc.
08.2023 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Host/ Food Runner
Chilis
08.2022 - 06.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Riverdale High School
Riverdale, GASkills
- Drawer Management
- Merchandise Restocking
- Product Merchandising
- Customer Service
- Cash Handling
- Cash Management
- POS System Operation
- Positive attitude
- Guest Services
- Customer Satisfaction
- Customer Inquiries
- Customer Relationship Management (CRM)
Timeline
Customer Service Cashier
Papa Johns International Inc.
08.2023 - Current
Host/ Food Runner
Chilis
08.2022 - 06.2023
Riverdale High School
Similar Profiles
Jason MorganJason Morgan
Director of Operations at Papa Johns International Inc.Director of Operations at Papa Johns International Inc.
Cassandra HainesCassandra Haines
Pizza Delivery Driver at Papa Johns International Inc.Pizza Delivery Driver at Papa Johns International Inc.
Jeyanth XavierJeyanth Xavier
Director, Enterprise Platform Engineering at Papa Johns International Inc.Director, Enterprise Platform Engineering at Papa Johns International Inc.
Sonya RockmoreSonya Rockmore
General Manager at Advanced Auto PartsGeneral Manager at Advanced Auto Parts
Lindy AlfredLindy Alfred
Hairstylist at Self-EmployedHairstylist at Self-Employed