Tiara Hughes
Murfreesboro,TN
Summary
Proven server at Longhorn, adept in multitasking and enhancing customer satisfaction through exceptional service and sales expertise. Skilled in cash handling and guest engagement, I significantly improved team performance and increased sales. My strong work ethic and ability to train new staff on service protocols underscore my commitment to excellence and results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server
Longhorn
08.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Education
High School Diploma -
Smyrna High School
Smyrna, TN05.2014
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Cleanliness standards
- Sales expertise
- Sales Techniques
- Suggestive Selling
- Performance Improvement
- Memory retention
Timeline
Server
Longhorn
08.2020 - Current
High School Diploma -
Smyrna High School
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