Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiara (Tia) Korona-Newton

Lake Forest,CA

Summary

Dynamic professional with a rich background in patient care and wellness, including a standout role at BodyPro Wellness Center. Known for exceptional customer service and a caring demeanor, I excel in relationship building and EMR systems. Proven track record in improving client satisfaction and streamlining operations, making me a valuable team asset.

Overview

28
28
years of professional experience

Work History

Doctor's Assistant/Patient Service Representative

BodyPro Wellness Center
12.2010 - Current

Handling multi-line incoming calls, appointment screening and setting, assisting the doctor with new patient evaluations, presenting patient treatment plans and supplement protocols, supplement ordering, assisting the doctor at seminars.

  • Collected, recorded and maintained patient medical history, reports and examination results.
  • Handling requests for services, products and company information.
  • Deliver exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Provided exceptional customer service to patients, answering questions and addressing concerns with extensive knowledge of chiropractic and wellness products and services.

Chief Nutritionist/Body Care Supervisor/Office Manager

The Health Emporium
09.2005 - 12.2010

Nutritional consulting/sales, supplements and body care inventory and ordering, writing research papers on various topics, office management and accounts payables.

Store Manager

Munchies Pizza
09.2003 - 09.2005

Managed all aspects of store operations, including purchasing, marketing, hiring, terminating and training employees, Maintained an organized, efficient and clean facility in compliance with health and food safety regulations.

Esthetics and Spa Assistant

Par Exsalonce
08.1998 - 07.1999

Facials, body treatments, waxing, makeup applications, stock supplies in treatment rooms and customer service

Lancome Beauty Advisor

Macy's Department Store
02.1997 - 09.1997

Customer relations, facial events, makeup applications, attended two training programs and voted employee of the month

Education

Certified Holistic Nutritionist, 2008

American College of Healthcare Sciences
Portland, OR
08.2008

No Degree - Certified L.E.A.N. Coach

Dr. Sears L.E.A.N Coach
Castle Rock, CO
08.2008

Certified Herbalist - Herbalism

Natural Solution Training Institute
Phoenix, AZ
02.2000

No Degree - Lancome Beauty Advisor Face To Face Program

Lancome Face To Face Program
Phoenix, AZ
05.1998

Certificate - Lancome Beauty Advisor Face To Face Program

Lancome Face To Face Program
Phoenix, AZ
05.1998

Licensed Esthetician - Esthetics

Carsten School of Cosmetology
Tempe, AZ
09.1997

Skills

  • Excellent customer service
  • Caring and empathetic
  • Creative problem solving
  • Detail oriented and accurate
  • Multi-line phone talent
  • Professional demeanor
  • Excellent team player
  • Relationship building and management
  • Stocking and replenishing
  • Proficient in Square/EMR/Wellnessliving
  • Money handling abilities and Accounts payables
  • Quick Learner

Timeline

Doctor's Assistant/Patient Service Representative

BodyPro Wellness Center
12.2010 - Current

Chief Nutritionist/Body Care Supervisor/Office Manager

The Health Emporium
09.2005 - 12.2010

Store Manager

Munchies Pizza
09.2003 - 09.2005

Esthetics and Spa Assistant

Par Exsalonce
08.1998 - 07.1999

Lancome Beauty Advisor

Macy's Department Store
02.1997 - 09.1997

Certificate - Lancome Beauty Advisor Face To Face Program

Lancome Face To Face Program

Licensed Esthetician - Esthetics

Carsten School of Cosmetology

Certified Holistic Nutritionist, 2008

American College of Healthcare Sciences

No Degree - Certified L.E.A.N. Coach

Dr. Sears L.E.A.N Coach

Certified Herbalist - Herbalism

Natural Solution Training Institute

No Degree - Lancome Beauty Advisor Face To Face Program

Lancome Face To Face Program
Tiara (Tia) Korona-Newton