Kashmier Robinson
Friendswood
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Assistant Manager
FUNCITY
Webster
05.2024 - Current
- Managed daily operations and ensured smooth workflow in entertainment activities.
- Assisted in training staff on customer service and operational procedures.
- Oversaw inventory management, ensuring availability of supplies for events.
- Facilitated team meetings to discuss performance and address operational challenges.
- Communicated effectively with guests to resolve inquiries and improve experiences.
- Managed customer service inquiries and complaints in a timely manner.
- Completed day-to-day duties accurately and efficiently.
Assistant Instructor
The little gym
Friendswood
04.2023 - 11.2023
- Assisted in planning and executing engaging gymnastic classes for children.
- Supported instructors in preparing equipment for various activities and lessons.
- Monitored children's safety during activities to ensure a secure environment.
- Facilitated communication with parents regarding class schedules and child progress.
- Collaborated with team members to implement curriculum enhancements and updates.
- Maintained cleanliness and organization of the gym space before and after classes.
- Participated in training sessions to improve instructional techniques and practices.
- Helped create a positive, encouraging atmosphere for children's physical development.
- Assisted with course planning, development of educational tools and classroom organization.
Crewmember
Raising Cane's
Friendswood
05.2022 - 08.2023
- I have great customer service and have learned to multitask in a fast pace environment.
- Operated kitchen equipment following safety and sanitation protocols.
- Collaborated with team members to ensure efficient order fulfillment.
- Handled cash register transactions accurately during busy shifts.
- Monitored inventory levels and restocked supplies as needed.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Sales Associate
Journeys
Texas
03.2022 - 09.2022
- Working at journeys I've learned to work in fast pace environments.
- How to talk and treat customers.
- How to balance work and fun at the same time and to have a good time while maintaining my responsibilities.
- Processed sales transactions accurately using point-of-sale systems.
- Handled inventory management tasks, including restocking shelves and tracking stock levels.
- Educated customers on loyalty programs to encourage repeat business and engagement.
- Resolved customer complaints swiftly, ensuring satisfaction through effective communication skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Education
High school -
Texas Virtual School
Friendswood, TX 09.2021 - 06.2024
Skills
- Inventory management
- Customer service
- Staff training
- Operational efficiency
- Conflict resolution
- Performance monitoring
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Leadership skills
- Sales monitoring
- Microsoft office expertise
- Employee supervision
- Staff management
- Customer service and satisfaction
- Team collaboration
- Sales transactions
- Proficient in [software]
- Sales and marketing
- Computer skills
- Point-of-sale system
- Product knowledge
- Cash handling
- Money handling
- Area and facility cleaning
- Adaptability and flexibility
- Data entry
- Social media expertise
- Point-of-sale operation
- Shipment processing
- Stocking and receiving
- Teamwork and collaboration
- Flexible schedule
- Store opening and closing
Certification
- Driver's License
- Food Handler Certification
- First Aid/CPR
Timeline
Assistant Manager
FUNCITY
05.2024 - Current
Assistant Instructor
The little gym
04.2023 - 11.2023
Crewmember
Raising Cane's
05.2022 - 08.2023
Sales Associate
Journeys
03.2022 - 09.2022
High school -
Texas Virtual School
09.2021 - 06.2024