Tiawan Lee
Kansas City,KS
Summary
Dynamic and detail-oriented professional with proven customer service expertise at TruMove Physical Therapy. Adept at scheduling and appointment management, ensuring a seamless experience for clients. Recognized for exceptional verbal communication and maintaining a welcoming environment, enhancing visitor satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
TruMove Physical Therapy
06.2021 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Assistant Storekeeper
Price Chopper
12.2019 - 06.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
None - Business Administration
Emporia State University
Emporia, KSAssociate Of Arts And Sciences - Business Administration
Highland Community College
Highland, KS05.2004
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Data entry
- Scheduling
- Appointment scheduling
- Verbal and written communication
- Administrative skills
- Oral and writing communication
- Hospitality services
- Front office management
- Confidentiality handling
Timeline
Front Desk Receptionist
TruMove Physical Therapy
06.2021 - Current
Assistant Storekeeper
Price Chopper
12.2019 - 06.2021
None - Business Administration
Emporia State University
Associate Of Arts And Sciences - Business Administration
Highland Community College
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