Tiearney Umstead
Durham,NC
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
7
7
years of professional experience
Work History
Cashier Team Lead
Speedway
Durham, NC
06.2022 - 09.2024
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
Dietary Aide
Croasdaile Village
Durham, NC
03.2018 - 07.2021
- Stocked supplies in dining areas as needed.
- Assisted with preparation of snacks and other light meals.
- Delivered meals to residents and patients in their rooms when requested.
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Education
High School Diploma -
Hillside High School
Durham, NC08-2006
Skills
- Cashier training
- Transaction management
- Flexible schedule
- Cash register operation
- Product restocking
- Product knowledge
- Cash handling expertise
- Team leadership
- Problem-solving
- Staff training
- Store opening and closing
- Customer service
- Hospitality and accommodation
- Positive attitude
- Multitasking and organization
- Basic math
- POS system proficiency
- Money handling
- Customer engagement
- Adaptability and dependability
Timeline
Cashier Team Lead
Speedway
06.2022 - 09.2024
Dietary Aide
Croasdaile Village
03.2018 - 07.2021
High School Diploma -
Hillside High School