Tiera McDowell
Peoria,IL
Summary
I’m a dedicated professional with a strong work ethic and integrity. My ability in customer service and complex problem-solving is high, and I consistently resolve customer issues. I’m proficient in software applications and excel in time management, ensuring efficient operations and a positive experience for clients.
Overview
2026
2026
years of professional experience
Work History
Cashier
Kohls Corp
Overnight Stocker
Walmart
Barista
Starbucks
Peoria, IL
01.2022 - Current
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Receptionist
Staybridge Suites Hotel
Peoria, IL
01.2020 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Richwoods High School
Peoria, IL05.2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Time management skills
- Patience and empathy
- Complex Problem-solving
- Proficient in software
Timeline
Barista
Starbucks
01.2022 - Current
Receptionist
Staybridge Suites Hotel
01.2020 - 01.2022
Cashier
Kohls Corp
Overnight Stocker
Walmart
Richwoods High School