Tierra Baldwin
Fairfield,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Scheduling Agent
Cincinnati Children's Hospital
11.2020 - Current
- Assisted Families in finding suitable appointment times, balancing their preferences with available resources to achieve mutual satisfaction.
- Prioritized urgent requests, ensuring prompt attention to critical matters and better resource allocation.
- Reduced scheduling conflicts by maintaining accurate and up-to-date calendars for multiple team members.
- Generated custom reports on key performance indicators related to scheduling processes, helping inform management decisions about potential improvements.
- Taking in-bound calls, Assist with Out-bound sending reminders out to families.
STNA
Daniel Drake Acute Care Center
01.2018 - 11.2020
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Assisted with Feeding and daily hygiene
STNA
The Christ Hospital Health Network
04.2019 - 05.2020
- Assisted with patient transfer and ambulation.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
High School Diploma -
Finney Town
Cincinnati, OH05-2013
Skills
- Customer Service
- Time Management
- Multitasking
- Critical Thinking
- Epic
- Word
- Axuim
- Cisco
Languages
English
Full Professional
Timeline
Scheduling Agent
Cincinnati Children's Hospital
11.2020 - Current
STNA
The Christ Hospital Health Network
04.2019 - 05.2020
STNA
Daniel Drake Acute Care Center
01.2018 - 11.2020
High School Diploma -
Finney Town
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