Tierra Dixon
Houston,TX
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Associate Cashier
Ollies Bargain Outlet
Houston, Texas
08.2024 - Current
- Addressed customer questions and concerns regarding products and services.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Processed returned merchandise by strictly following store return and exchange procedures.
Shift Leader
Copperfield Bowling Alley
Houston, Texas
06.2022 - 12.2023
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Server
Clay's Restaurant
Houston, Texas
12.2021 - 06.2022
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Food Service Worker
Pizza Hut
Houston, TX
06.2021 - 09.2021
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated the cash register accurately, managing transactions efficiently while providing excellent customer service.
- Demonstrated versatility by quickly adapting to various roles within the food service environment, as needed.
Education
High School Diploma -
Cypress Lakes High School
Katy, TX05-2022
Associate of Science - Science
Lone Star College
Houston, TXSkills
- Cash handling
- Refund handling
- Shift leadership
- Training assistance
- Calm demeanor
- Safe food handling
Certification
- TABC
- Food Handlers
Timeline
Customer Service Associate Cashier
Ollies Bargain Outlet
08.2024 - Current
Shift Leader
Copperfield Bowling Alley
06.2022 - 12.2023
Server
Clay's Restaurant
12.2021 - 06.2022
Food Service Worker
Pizza Hut
06.2021 - 09.2021
- TABC
- Food Handlers
High School Diploma -
Cypress Lakes High School
Associate of Science - Science
Lone Star College
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