Tierra Gile
Phoenix,AZ
Summary
Looking for a company to utilize my amazing customer service skills both written and verbal, administrative, and accounting experiences. I work well under pressure and adapt to changing environments as well as easily solve problems. Often described as a self motivated team player with great competence skills and strong leadership.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Specialist
Bootz & Duke Sign Co
Phoenix, AZ
03.2019 - 03.2026
- Managed accounts receivable process, including invoicing, payment collection, and account reconciliation
- Collaborated with sales team to resolve customer disputes and ensure timely payment of outstanding invoices
- Generated monthly aging reports to identify delinquent accounts and prioritize collection efforts
- Provided exceptional customer service by promptly responding to inquiries regarding billing matters or account balances
- Maintained strong relationships with key customers, ensuring timely payment and resolving any billing issues
- Developed and implemented collection strategies to recover outstanding debts while maintaining customer satisfaction
- Trained new team members on accounts receivable processes and procedures
- Managed the processing of credit memos, refunds, and adjustments in accordance with company guidelines
- Participated in regular meetings with cross-functional teams to address billing-related challenges and find solutions
- Maintained confidentiality of sensitive customer information during all interactions
Paralegal
Lexington Law Firm
Phoenix, AZ
05.2017 - 02.2019
- Answered clients questions about products, prices, availability, product uses, and credit terms
- Consulted with clients after contract signings to resolve problems and to provide ongoing support
- Contacted clients when having accounting issues to accommodate to their financial needs
- Provided flexibility by taking incoming calls as well as outgoing calls when applicable
- Recommended products to customers, based on customers' needs and interests
Sales Associate/Cashier
Kay Jewelers
Phoenix, AZ
06.2015 - 05.2017
- Contacted customers to demonstrate products, explain product features, and solicit orders
- Answered questions and quoted prices/ availability, credit and contract terms, warranties, and delivery dates
- Recommended products to customers, based on customers' needs and interests
- Consulted with customers after sales or contract signings to resolve problems
Education
High School Diploma -
Trevor G. Browne High School
Phoenix, AZ05.2012
Timeline
Accounts Receivable Specialist
Bootz & Duke Sign Co
03.2019 - 03.2026
Paralegal
Lexington Law Firm
05.2017 - 02.2019
Sales Associate/Cashier
Kay Jewelers
06.2015 - 05.2017
High School Diploma -
Trevor G. Browne High School