Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
8
8
years of professional experience
Work History
Daycare Teacher /Front Desk Receptionist
Funtastik Preschool & Daycare
07.2017 - 10.2021
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Actively encouraged children to develop their communication, problem-solving and social skills.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Developed strong relationships with parents through regular communication about their child''s progress and needs.
Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Completed data entry and filing to keep records updated for easy retrieval.
Completed all tasks in compliance with company policies and procedures.
Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Customer Service Cashier
Bed Bath & Beyond
04.2014 - 06.2016
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.