Summary
Work History
Education
Skills
Key Qualifications
Activities
References
Timeline
Generic

Tiesha Maddox

Covington,GA

Summary

Seeking a retail and customer service position, utilizing my extensive retail experience and passion for customer service. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Work History

Store Manager

Cvs Pharmacy
    • Manage front store and pharmacy daily operations
    • Increased store sales by over 10% or more for the past 4 years
    • Responsible for leading a team of 20 plus employees
    • Train and develop employees

Assistant Store Manager

  • Specialist in order products for the store
  • Ran help front end: Researched and addressed customer issues
  • Operated cash register as and when necessary
  • Acted as stock supervisor during inventory checks
  • Participated in management training course, Nov 2012
  • Ran routine quality inspection checks.

Education

High School Diploma -

South Gate High School
South Gate, CA
05.1998

Bachelor of Science - Criminal Justice

Southern New Hampshire University
New Hampton, NH
05.2024

Skills

    • Customer Service Management
    • Operations Management
    • Retail Inventory Management
    • Budget Administration
    • Team Development
    • Personnel Development
      • POS Systems
      • Employee Training
      • Project Management
      • Store Merchandising
      • Shift Scheduling
      • Loss Prevention

Key Qualifications

  • Over 20 years of extensive experience in a fast-paced retail environment.
  • Consistent in achieving store sales quotas over my entire employment span.
  • Recognized as a top store manager in my district.
  • 100% on time record.
  • Passionate about great customer service through listening, a positive attitude, and prompt follow-up.

Activities

I invest my own time in taking leadership training, and am an avid reader of leadership and sales books to increase my skills and knowledge.

References

Available upon request.

Timeline

Store Manager

Cvs Pharmacy

Assistant Store Manager

High School Diploma -

South Gate High School

Bachelor of Science - Criminal Justice

Southern New Hampshire University
Tiesha Maddox