Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiesha Powell

Venus

Summary

i am a keen hard worker, reliable and a multi tasker. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty. i am good at working using my own initiative and i am flexible in my approach to work duties,

Overview

5
5
years of professional experience

Work History

Leasing Consultant

Roscoe Properties
10.2023 - 12.2024
  • Facilitated property tours to prospective tenants, showcasing key features and amenities.
  • Managed lease agreements and tenant applications, ensuring compliance with company policies.
  • Developed marketing strategies to attract new residents, enhancing community visibility.
  • Conducted market research to identify competitive rental rates and optimize leasing strategies.
  • Built strong relationships with clients through effective communication and customer service excellence.

Auditor

Home Goods Distribution
08.2021 - 10.2023
  • verified inventory accuracy
  • evaluated operational efficiency
  • ensured compliance safety and quality standards by conducting physical counts
  • analyzed data identifying discrepancies and areas for improvements in processes like receiving,picking,packing and shipping

Customer Support Specialist

Amazon
11.2019 - 08.2021
  • Assisted customers with inquiries, ensuring prompt and accurate resolutions.
  • Utilized CRM systems to document customer interactions and track issues effectively.
  • Collaborated with team members to enhance service delivery and improve response times.
  • Advised customers on product features, benefits, and troubleshooting steps.

Education

High School Diploma -

Paul Laurence Dunbar High School
Fort Worth, TX
05-2017

Skills

  • Customer service
  • Fair housing regulations
  • Building rapport
  • Fair housing policies
  • CRM software
  • Customer service expertise
  • Product packing
  • Heavy lifting

Timeline

Leasing Consultant

Roscoe Properties
10.2023 - 12.2024

Auditor

Home Goods Distribution
08.2021 - 10.2023

Customer Support Specialist

Amazon
11.2019 - 08.2021

High School Diploma -

Paul Laurence Dunbar High School

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