Summary
Overview
Work History
Education
Skills
Timeline
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TIFFANEY DAVID

Franklin Park,NJ

Summary

Experienced in Event Coordinating & decor with a successful track record in planning and executing diverse events, including Engagment and social gatherings. Strong organizational skills, excellent communication abilities, and a keen eye for design. Excel in creating memorable experiences that exceed client expectations. Background in project management and adept at handling multiple tasks simultaneously with professionalism. Eager to leverage expertise to contribute to a dynamic team and deliver exceptional event experiences.

Overview

7
7
years of professional experience

Work History

Supervisor and Ticketing Agent

Fly Jamaica Airways
07.2014 - 03.2019
  • My duties as a Snr Lead Agent would involve assist in troubleshooting difficult transactions with a customer's ticket, assisting and supervising Agents with handling difficult calls, providing daily reminder to staff about new Policies and procedures, check and organize daily attendance, punctuality, and Rostering of Agents work schedule or travel schedule.
  • As a Ticketing Agent my duties were to assist walk-in Customers with purchases or changes being made to a ticket, to answer any questions or concerns that they might have regarding their flight, refund or changes to a flight date etc.
  • Other duties and responsibilities as a Ticketing Agent would entail booking of Staff's Tickets (and Family members), Barter Tickets, Sponsorship Tickets etc.

Customer Service Representative

Digicel Guyana
01.2012 - 06.2013
  • My employment at Digicel Guyana was temporary, and during that period I was stationed at one of the Digicel's store outlet as an Indoor and outdoor/Field staff.
  • My duties in store entailed assisting walk in customers with choosing their ideal handset or answering any questions they might have about Digicel's services or handsets.

Education

Certified Home Health Aide -

K&G Career Academy
04.2023

Diploma - Public Management

University of Guyana
12.2021

Skills

  • Experience In Party Decorating
  • Collaborative team member
  • Project Management
  • Strong team leadership
  • Client relationship management
  • Effective communication
  • Administrative support
  • Skilled at prioritizing tasks simultaneously
  • Responsive to new challenges
  • Analytical problem-solving
  • Results-driven
  • Committed team member

Timeline

Supervisor and Ticketing Agent

Fly Jamaica Airways
07.2014 - 03.2019

Customer Service Representative

Digicel Guyana
01.2012 - 06.2013

Diploma - Public Management

University of Guyana

Certified Home Health Aide -

K&G Career Academy

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TIFFANEY DAVID