Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tiffani Bonnell

Clarksburg,WV

Summary

Passionate and responsible Resident Assistant with proficiency in empowering individual self-sufficiency. Attentive care professional focusing on individuals' unique needs and comforts. Empathetic cultivator of safe and nurturing environment for building meaningful relationships with residents and families.

Overview

3
3
years of professional experience

Work History

Resident Assistant

Harmony At White Oak
07.2022 - 10.2023
  • Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
  • Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
  • Improved communication between residents and management through consistent updates and informative newsletters.
  • Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
  • Developed educational programs focusing on topics such as time management, study habits, and stress reduction techniques to promote academic success among residents.
  • Supervised daily activities and provided assistance to staff.

Server

Kings New York Pizza
04.2022 - 03.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Assistant Manager

SUBWAY®Restaurants
03.2021 - 06.2022
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Education

High School Diploma -

Grace Christian Academy
Clarksburg, WV
05.2022

Skills

  • Mediation
  • Activity Planning
  • Indirect Patient Care
  • Health and Safety Compliance
  • Organizational Skills

Languages

English
Native or Bilingual

Timeline

Resident Assistant

Harmony At White Oak
07.2022 - 10.2023

Server

Kings New York Pizza
04.2022 - 03.2023

Assistant Manager

SUBWAY®Restaurants
03.2021 - 06.2022

High School Diploma -

Grace Christian Academy

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Tiffani Bonnell