Tiffani Bonnell
Clarksburg,WV
Summary
Passionate and responsible Resident Assistant with proficiency in empowering individual self-sufficiency. Attentive care professional focusing on individuals' unique needs and comforts. Empathetic cultivator of safe and nurturing environment for building meaningful relationships with residents and families.
Overview
3
3
years of professional experience
Work History
Resident Assistant
Harmony At White Oak
2025 White Oaks Blvd, Bridgeport 26330
07.2022 - 10.2023
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
- Improved communication between residents and management through consistent updates and informative newsletters.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
- Developed educational programs focusing on topics such as time management, study habits, and stress reduction techniques to promote academic success among residents.
- Supervised daily activities and provided assistance to staff.
Server
Kings New York Pizza
499 Rosebud Ave,Clarksburg,WV 26301
04.2022 - 03.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Assistant Manager
SUBWAY®Restaurants
90 Wilsonburg Rd, Clarksburg, Wv 26301
03.2021 - 06.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
High School Diploma -
Grace Christian Academy
Clarksburg, WV05.2022
Skills
- Mediation
- Activity Planning
- Indirect Patient Care
- Health and Safety Compliance
- Organizational Skills
Languages
English
Native or Bilingual
Timeline
Resident Assistant
Harmony At White Oak
07.2022 - 10.2023
Server
Kings New York Pizza
04.2022 - 03.2023
Assistant Manager
SUBWAY®Restaurants
03.2021 - 06.2022
High School Diploma -
Grace Christian Academy