TIFFANI KENAN
Richmond,VA
Summary
Seeking a position utilizing my customer service experience of over 10 years. I’m a dependable self-starter, and motivated individual who achieves goals set for myself and the company. I enjoy working and meeting new people in a professional setting. Looking to continue my career in a customer service setting with a company that promotes growth and opportunity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
Our Lady of Hope
04.2025 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Amazon Flex
10.2022 - Current
- Delivered Customer Packages within a certain number of hours.
- Sorted packages according to area.
- Delivered exceptional customer service.
Interim Healthcare
03.2024 - 10.2024
- Assist residents with their daily needs such as bathing and dressing.
- Assisted with prepared meals.
- Kept a log of daily activities for residents.
CNA
Tender Love and Care
01.2022 - 04.2023
- Assisted with medication and prepared meals.
- Kept a log of daily activities for residents.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Glenburnie Rehab and Nursing Center
02.2021 - 08.2021
- Assist residents with their daily needs such as bathing and dressing.
- Assisted with medication and prepared meals.
- Kept a log of daily activities for residents.
Education
Medical Technician Certificate - Medication Tech Class
Family 1st of Virginia
Richmond, VA05.2025
Certified Nurse Assistance License - CNA class
Family 1st of Virginia
Richmond, VA07.2017
Associate of Science - Health Administration
University of Phoenix
Phoenix, AZ08.2016
Skills
- Operating Systems
- Microsoft Office – Word, PowerPoint, Excel
Certification
- CPR/AED/First Aid (Adult / Child / infant / Choking) AED/ injury & Universal Precautions.
- Identifying and Preventing Child Abuse.
- Preventing Bullying Behaviors.
- Strategies to Prevent and Respond to Child Abuse.
- MAT Training.
- HR & Payroll Management.
- Med-Tech 68 hr Certificate
- Notary of the public
- CNA License - 8 Years
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CNA
Our Lady of Hope
04.2025 - Current
Interim Healthcare
03.2024 - 10.2024
Amazon Flex
10.2022 - Current
CNA
Tender Love and Care
01.2022 - 04.2023
Glenburnie Rehab and Nursing Center
02.2021 - 08.2021
Medical Technician Certificate - Medication Tech Class
Family 1st of Virginia
Certified Nurse Assistance License - CNA class
Family 1st of Virginia
Associate of Science - Health Administration
University of Phoenix
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