Dedicated professional, does well in communication and team building. Knowledgeable in medical and on hand activities. Eager to learn and ready to help others as well.
Overview
9
9
years of professional experience
Work History
Certified Medical Assistant
MountainView Family Care
1455 S Valley Dr.
02.2017 - 02.2024
Verified patient insurance coverage and collected required co-payments.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Called and faxed pharmacies to submit prescriptions and refills.
Oriented and trained new staff on proper procedures and policies.
Shift Leader Manager
Jack In The Box
501 S. Telshor Blvd.
09.2014 - 12.2016
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Supervised employees and oversaw quality compliance with company standards for food and services.
Resolved customer complaints promptly and professionally.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Coordinated project workflows for departments.
Education
Associate of Applied Science - Medical Assisting
Computer Career Center A Division of Vista College
Las Cruces, NM
06.2015
High School Diploma -
Mayfield High School
Las Cruces, NM
05.2012
Skills
CPR
Sterile technique
Medical Terminology
Medical Equipment Operation
Patient Care
Decision-Making
Administering Medications
Lab equipment calibration
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
MountainView Family Care
02.2017 - 02.2024
Shift Leader Manager
Jack In The Box
09.2014 - 12.2016
Associate of Applied Science - Medical Assisting
Computer Career Center A Division of Vista College