Tiffanni Andrews
Baltimore,MD
Summary
Dynamic professional with extensive experience as a Police Dispatcher at Baltimore County 911 Center, excelling in emergency communication and crisis management. Proven ability to maintain composure in high-pressure situations while training new dispatchers. Skilled in decision making and protocol adherence, ensuring public safety and effective response coordination.
Overview
18
18
years of professional experience
Work History
Police Dispatcher
Baltimore County 911 Center
Towson
12.2017 - Current
- Coordinated responses with law enforcement, fire departments, and medical services.
- Operated emergency communication systems to receive and dispatch critical information.
- Trained new dispatchers on protocols and emergency communication procedures.
- Maintained calm demeanor while handling high-pressure emergency situations.
Correctional Officer
Department of Public Safety
Baltimore
12.2007 - 06.2016
- Monitored inmate activities to maintain safety and security within the facility.
- Responded swiftly to emergencies, following established protocols and procedures.
- Collaborated with law enforcement and social services during inmate transfers.
- Enforced facility rules and regulations to ensure a secure environment for all.
- Trained new officers on safety protocols and emergency response techniques.
Education
High School Diploma -
Paul Laurence Dunbar
1400 Orleans Street 06-2005
Skills
- Emergency communication
- Crisis management
- Dispatch software
- Protocol adherence
- Situational assessment
- Public safety
- Active listening
- Decision making
- Processing requests
Timeline
Police Dispatcher
Baltimore County 911 Center
12.2017 - Current
Correctional Officer
Department of Public Safety
12.2007 - 06.2016
High School Diploma -
Paul Laurence Dunbar
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