Tiffany Abbott
Charlestown,IN
Summary
Adept Ophthalmic Technician, I excel in patient care and advanced diagnostic testing, enhancing patient outcomes. Skilled in multitasking and communication, I have significantly contributed to team efficiency and patient satisfaction. My expertise in utilizing cutting-edge ophthalmic technology and compassionate approach to patient interactions stand out.
Experienced triage professional adept at assessing and addressing patient needs. Skilled in scheduling appointments and prioritizing urgent cases. Dedicated to providing prompt and effective care.
Overview
11
11
years of professional experience
Work History
Ophthalmic Technician
Bennett and Bloom Eye Care Partners
Louisville, KY
10.2020 - Current
- Performed visual acuity tests, tonometry, refraction and other vision tests.
- Administered eye drops to patients as directed by physician.
- Maintained records of patient medical histories and test results.
- Provided assistance in the preparation of equipment for procedures.
- Operated diagnostic instruments such as optical coherence tomography and fundus cameras.
- Collected data from visual field testing, retinal imaging, corneal topography.
- Prepared patient charts prior to each visit including relevant past medical history.
- Cleaned, sterilized, and maintained ophthalmic instruments according to established protocols.
- Prepared patients and administered basic eye exam tests.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
- Obtained and recorded patient medical history and operated ophthalmic equipment.
Triage Specialist
Bennett and Bloom Eye Care Partners
Louisville, KY
10.2020 - Current
- Assessed patient needs and prioritized care based on urgency of medical condition.
- Communicated with healthcare professionals to coordinate treatment plans for patients.
- Provided basic first aid and referred patients to appropriate specialists for further evaluation or treatment.
- Conducted follow up calls with patients to monitor progress and ensure compliance with prescribed medications and treatments.
- Identified potential risks factors that could lead to acute or chronic illnesses in order to provide preventative care interventions.
- Coordinated communication between providers regarding patient care issues and concerns.
- Answered incoming patient calls, gathering history and symptoms to determine scope of medical complaints.
- Reviewed medical chart and requested appointments, prescriptions and consultations for urgent needs.
- Scheduled appointments for patients based on their availability.
- Performed administrative tasks such as filing documents, answering phones.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
- Answered incoming calls from potential new patients and existing patient inquiries.
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
Ophthalmic Technician
UofL Physicians
Louisville, KY
07.2013 - 10.2020
- Performed detailed eye examinations, including visual acuity testing and refraction measurements.
- Assisted ophthalmologists with various procedures such as tonometry, gonioscopy, fundus photography, and fluorescein angiography.
- Prepared patients for surgery by obtaining informed consent and taking medical histories.
- Administered topical medications to the eye prior to exams or treatments.
- Instructed patients on proper contact lens care and insertion and removal techniques.
- Maintained accurate patient records in accordance with HIPAA regulations.
- Provided patient education regarding vision health, safety, and treatment options.
- Performed specialized diagnostic tests such as optical coherence tomography imaging and Humphrey visual field analysis.
- Disinfected instruments between uses according to established protocols.
Education
High School Diploma -
Charlestown High School
Charlestown, IN05-2010
Skills
- Patient-Centered Care
- Empathetic Understanding
- Effective Communication
- Collaborative Team Efforts
- Eager to Learn
- Effective Multitasking
- Technical Computer Skills
- Customer Support
References
- Tonya Broughton, FNP. Hoke Medical Charlestown, In (502)-643-5686
- Dr. Jeremy Clark, MD. UofL Physicians Eye Institute Louisville, Ky (606)-434-6137
- Dr. Nicholas Silvestros, OD. Kellogg Eye Center Ann Arbor, MI (618)-381-8460
Timeline
Ophthalmic Technician
Bennett and Bloom Eye Care Partners
10.2020 - Current
Triage Specialist
Bennett and Bloom Eye Care Partners
10.2020 - Current
Ophthalmic Technician
UofL Physicians
07.2013 - 10.2020
High School Diploma -
Charlestown High School
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