Tiffany Acosta

• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
• Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
• Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
• Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
• Managed multi-line phone system and pleasantly greeted patients.
• Improved office efficiency by organizing and maintaining accurate patient files and records.
• Assisted with medical coding and billing tasks.

.

• Welcomed customers and helped determine their needs.
• Sorted and counted articles removed from dryers to fold, wrap or hang items.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.

• Taught and supervised child's school task and chores
• Followed his weekly schedule and taking him to his appointments
• Planned and prepared extracurricular activities

• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Greeted customers entering store and responded promptly to customer needs.
• Addressed customer needs and made product recommendations to increase sales.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Helped customers complete purchases, locate items, and join reward programs.

• Providing good customer service and maintain their satisfaction
• Managed sales and evaluated merchandise for sale
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.