Tiffany Alatorre
American Canyon,CA
Summary
Dynamic sales associate with a proven track record at Nike, excelling in customer service and teamwork. Skilled in problem-solving and proficient in Spanish, I foster strong customer relationships and enhance store performance through effective communication and collaboration. Committed to delivering exceptional shopping experiences while maintaining high standards of organization and efficiency.
Overview
6
6
years of professional experience
Work History
Sales Associate
Nike
08.2024 - 07.2025
- Addressed customer inquiries and resolved issues promptly, promoting satisfaction and loyalty.
- Supported promotional events by setting up displays and informing customers about new products.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
BootBarn
12.2021 - 05.2023
- Participated in inventory management activities, including stock replenishment and loss prevention efforts.
- Engaged with customers through effective communication to build rapport and foster relationships.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Bel Air Market
05.2020 - 06.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure safety standards.
- Handled cash and credit payments accurately, minimizing discrepancies.
Sales Associate
Finish Line
10.2019 - 01.2020
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained store organization and visual merchandising standards to enhance customer experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Collaborated with team members to achieve sales goals and improve overall store performance.
Education
Associate of Arts - Dance
Sierra College
Rocklin, CASkills
- Customer service
- Proficient in reading, writing, and speaking Spanish
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
In addition to working, i am also a professional hip hop dancer. i have competed all around the country and have traveled the world. Dance has shaped me into the person i am today teaching me valuable lessons i can apply to my everyday life. I am a united states hip hop champion.
Timeline
Sales Associate
Nike
08.2024 - 07.2025
Sales Associate
BootBarn
12.2021 - 05.2023
Cashier
Bel Air Market
05.2020 - 06.2021
Sales Associate
Finish Line
10.2019 - 01.2020
Associate of Arts - Dance
Sierra College