Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tiffany Alatorre

American Canyon,CA

Summary

Dynamic sales associate with a proven track record at Nike, excelling in customer service and teamwork. Skilled in problem-solving and proficient in Spanish, I foster strong customer relationships and enhance store performance through effective communication and collaboration. Committed to delivering exceptional shopping experiences while maintaining high standards of organization and efficiency.

Overview

6
6
years of professional experience

Work History

Sales Associate

Nike
08.2024 - 07.2025
  • Addressed customer inquiries and resolved issues promptly, promoting satisfaction and loyalty.
  • Supported promotional events by setting up displays and informing customers about new products.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

BootBarn
12.2021 - 05.2023
  • Participated in inventory management activities, including stock replenishment and loss prevention efforts.
  • Engaged with customers through effective communication to build rapport and foster relationships.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Cashier

Bel Air Market
05.2020 - 06.2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout area to ensure safety standards.
  • Handled cash and credit payments accurately, minimizing discrepancies.

Sales Associate

Finish Line
10.2019 - 01.2020
  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Maintained store organization and visual merchandising standards to enhance customer experience.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
  • Collaborated with team members to achieve sales goals and improve overall store performance.

Education

Associate of Arts - Dance

Sierra College
Rocklin, CA

Skills

  • Customer service
  • Proficient in reading, writing, and speaking Spanish
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Accomplishments

In addition to working, i am also a professional hip hop dancer. i have competed all around the country and have traveled the world. Dance has shaped me into the person i am today teaching me valuable lessons i can apply to my everyday life. I am a united states hip hop champion.

Timeline

Sales Associate

Nike
08.2024 - 07.2025

Sales Associate

BootBarn
12.2021 - 05.2023

Cashier

Bel Air Market
05.2020 - 06.2021

Sales Associate

Finish Line
10.2019 - 01.2020

Associate of Arts - Dance

Sierra College