Tiffany Anderson
Marietta,GA
Summary
Discerning Logistics Analysis with 6 years organizing and enhancing business operations to increase revenues. Adept at discovering all possible opportunities to reduce waste and expedite operational milestones. Passionate about bolstering overall functional health pf business and consistently enhancing practical performance metrics
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Analyst
GXO Logistics
Union City, GA
06.2019 - Current
- Help increase quality metrics by 40%
- Decrease the number of International escapes quarterly
- Analyzed statistics and other data to determine the level of customer service performance achieved by the team and provided them the resources needed to reach their goals
- Coordinated conference calls with program managers to discuss and identify possible trends that may impact call center service levels
- Demonstrated analytical, technical and leadership skills on a daily basis
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Developed and maintained quality assurance procedure documentation.
- Determined root cause of data quality errors and recommended long-term solutions.
Shipping Coordinator
Archway Marketing
Atlanta, GA
01.2014 - 06.2019
- Generated daily, reports and coordinated shipping and receiving schedules
- Provide full logistic support to drivers, workers and management
- Sourced, and acquired freight vendors for on-time pickup and delivery
- Maintained project folders for managerial review
- Responsible for maintaining equipment and overseeing employees to ensure their safety
- Client services expert
- Maintained client satisfaction and resolved potential problems in a timely fashion
- Generated daily MIS reports and coordinated shipping and receiving schedules
- Provide full logistic support to drivers, workers and management
- Sourced, and acquired freight vendors for on-time pickup and delivery
- Maintained project folders for managerial review
- Responsible for maintaining equipment and overseeing employees to ensure their safety
- Client services expert
- Maintained client satisfaction and resolved potential problems in a timely fashion.
Education
Associates Degree - Business Administration
Macon State College
Macon, GA12.2009
Skills
- Overseeing Logistics
- Transportation and Logistics Coordination
- Category Development
- Lean Six Sigma
- Inventory Management Procedures
- Corrective Actions
- Quality Control Analysis
Certification
Green Belt Certified
Timeline
Lead Analyst
GXO Logistics
06.2019 - Current
Shipping Coordinator
Archway Marketing
01.2014 - 06.2019
Associates Degree - Business Administration
Macon State College
Similar Profiles
Martin StewartMartin Stewart
Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)
Alondra CruzAlondra Cruz
Material Handler at XPO Logistics, Gxo LogisticsMaterial Handler at XPO Logistics, Gxo Logistics
BILL CASEYBILL CASEY
Material Handler/Trainer at Hilco Vision, Belflex Staffing, ZF steering, Bosch Automotive, Pepsico, The Job Center, DHL, Westrock, Novolex Duro Bag, Prologistix, GXO Logistics, Perfetti VanMelle, Jabil, Crane WorldWide LogisticsMaterial Handler/Trainer at Hilco Vision, Belflex Staffing, ZF steering, Bosch Automotive, Pepsico, The Job Center, DHL, Westrock, Novolex Duro Bag, Prologistix, GXO Logistics, Perfetti VanMelle, Jabil, Crane WorldWide Logistics
Leslie GriffithLeslie Griffith
Warehouse Lead at GXO Logistics (Formerly XPO Logistics)Warehouse Lead at GXO Logistics (Formerly XPO Logistics)
Rachel CarterRachel Carter
Professional Reviewer at American Association of Nurse Practitioners-Certification BoardProfessional Reviewer at American Association of Nurse Practitioners-Certification Board