Terry Bailey
Portageville,MO
Summary
Dynamic Territory Sales Manager with a proven track record at Southwest Distributing Company, excelling in consultative and relationship selling. Leveraged market and competitive analysis to boost territory sales significantly. Skilled in territory and account management, adept at fostering business growth and retention through strategic insights and strong client relationships. Results-driven Territory Sales Manager known for productivity and efficiency in task completion. Possess specialized skills in strategic planning, customer relationship management, and market analysis. Excel at communication, negotiation, and leadership, ensuring success in competitive sales environments.
Overview
19
19
years of professional experience
Work History
Territory Sales Manager
Southwest distributing Company
Clinton, Oklahoma
07.2019 - Current
- Developed and implemented sales strategies to increase market share in a designated territory.
- Increased territory sales by implementing strategic market penetration techniques.
- Analyzed competitors' activities to adjust sales strategies accordingly.
- Consulted with customers to gain feedback and improve deliveries.
- Participated in trade shows and industry events to represent the company and gather market insights.
- Managed and expanded client base through effective relationship-building strategies.
- Identified new business opportunities through networking with existing clients and prospects.
Service Writer
Greenway Equipments Sales
Sikeston, MO
08.2017 - 07.2019
- Monitored inventory levels of shop supplies and ordered new materials when needed.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Processed payments for completed services using cash register or point-of-sale systems.
- Greeted customers, listened to their vehicle concerns, and wrote up service orders.
- Supported sales team members to drive growth and development.
- Provided top quality control and eliminated downtime to maximize revenue.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
- Followed up with customers after the completion of service to ensure satisfaction with the results.
- Resolved customer complaints regarding service quality or billing issues promptly and professionally.
Communication Supervisor
City of Portageville
Portageville, MO
07.2005 - 07.2017
- Updated records related to inspections, repairs, maintenance activities.
- Participated in drills to test the effectiveness of emergency response plans.
- Ensured compliance with local laws and regulations regarding fire prevention and safety standards.
- Operated law enforcement communication equipment and NCIC database to facilitate information to department.
- Analyzed data collected from previous shifts in order to identify trends or patterns that could be used proactively.
- Responded promptly to inquiries from citizens, law enforcement, and other agencies.
- Updated contact lists for local law enforcement departments on a regular basis.
- Tracked call logs and shift data to enter into computer system.
- Trained new employees on basic operations of the police radio console and CAD system.
- Reviewed daily activity reports submitted by officers in order to maintain accurate records of events.
- Processed requests for assistance from law enforcement personnel while following proper protocol.
- Documented all communications received via phone or radio transmissions accurately.
- Utilized a computer-aided dispatch system to track unit locations, responder availability, and update incident statuses.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
Education
High School Diploma -
Doniphan R 1
Doniphan, MO05-1993
Skills
- Consultative and relationship selling
- Solution selling
- Territory and account management
- Lead prospecting
- Market and competitive analysis
- Business growth and retention
Timeline
Territory Sales Manager
Southwest distributing Company
07.2019 - Current
Service Writer
Greenway Equipments Sales
08.2017 - 07.2019
Communication Supervisor
City of Portageville
07.2005 - 07.2017
High School Diploma -
Doniphan R 1