Tiffany Cheek
Greensboro,NC
Summary
Pharmacy Technician with hands-on experience in dispensing, prescription interpretation, and pharmacy operations. Supports efficient workflow through inventory monitoring, medication delivery, insurance tasks, and problem resolution, while keeping records accurate, products unexpired, and service responsive for patients and healthcare teams.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Pharmacy Technician
Atrium Health Wake Forest Baptist Hospital
Winston-Salem, North Carolina
04.2025 - Current
- Prepared inpatient medications for Atrium Health Wake Forest Baptist Hospital pharmacy workflows.
- Facilitated timely medication delivery and refill requests for nursing units to support patient care.
- Worked with technicians and pharmacists to prioritize and complete orders.
- Maintained pharmacy operations by managing inventory, restocking medications, and monitoring supply levels to ensure seamless workflow.
- Monitored and checked medication expiration dates to ensure safety and compliance. to dispense only unexpired products.
- Trained new employees on pharmacy procedures to enhance team performance and ensure adherence to protocols.
- Answered phone calls and routed questions to correct pharmacy staff.
Lead Pharmacy Technician
CVS Pharmacy
Greensboro, North Carolina
10.2015 - 04.2025
- Organized pharmacy environment to ensure efficient workflow and accessibility of medications.
- Assisted pharmacist in resolving problematic prescriptions and answering customer questions to keep pharmacy efficient.
- Guided junior technicians on best practices in pharmaceutical processes and procedures.
- Assisted multiple pharmacy technicians in daily operations. Coordinated coordinated day-to-day assignments.
- Managed incoming phone inquiries to provide assistance to customers and healthcare providers. Responded responded to questions from customers and healthcare providers.
- Showed professionalism and empathy while handling sensitive patient situations; kept confidentiality at all times.
- Monitored ordering of pharmacy medication stock to support streamlined inventory and low overhead.
Education
High School Diploma -
T. Wingate Andrews High School
High Point, NC06-2000
Skills
- Medication Dispensing
- Medication Order Processing
- Inpatient dispensing
- Medication delivery
- Insurance Verification
- Insurance Billing
- Inventory Management
- Pharmacy software
- Drug Classification Knowledge
- Regulatory compliance
- Problem-solving skills
- Employee Mentorship
- Team collaboration
- Interpreting orders
- Resolving Complaints
Certification
Pharmacy Technician license
PTCB Certified
Timeline
Pharmacy Technician
Atrium Health Wake Forest Baptist Hospital
04.2025 - Current
Lead Pharmacy Technician
CVS Pharmacy
10.2015 - 04.2025
High School Diploma -
T. Wingate Andrews High School