Tiffany Chen

• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Welcomed customers and helped determine their needs/made product recommendations to increase sales.
• Restocked and organized merchandise/produce in front lanes.
• Handled with closing the cash register and evening accounts at night.

• Entrusted with closing up the store.
• Controlled line and crowd with quick, efficient service.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

• Served customers food and drink with Food Handler’s certification.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Assisted customers with returns, refunds and resolving transaction issues.
• Built relationships with customers to encourage repeat business.

Minor in Spanish