Tiffany Cov
Saint Augustine,FL
Summary
Accomplished Resident Care Coordinator with a proven track record at Brookdale Assisted Living, specializing in staff training and development and clinical assessment. Excelled in enhancing patient care through effective coordination and advocacy, ensuring compliance with HIPAA. Demonstrated leadership by hiring and training new staff, significantly improving operational efficiency and patient satisfaction.
Overview
17
17
years of professional experience
Work History
Resident Care Coordinator
Brookdale Assisted Living
01.2021 - Current
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Hired and trained Number new staff members on facility policies, patient care and medicine distribution.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
Patient Care Technician
Flagler Hospital
04.2008 - 10.2016
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Med Tech
Bayview Healthcare
11.2016 - 12.2020
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Education
Diploma -
Miami Northwestern Senior High School
Miami Fl06.2003
Skills
- Staff training and development
- Clinical assessment
- HIPAA
- Medical terminology
Timeline
Resident Care Coordinator
Brookdale Assisted Living
01.2021 - Current
Med Tech
Bayview Healthcare
11.2016 - 12.2020
Patient Care Technician
Flagler Hospital
04.2008 - 10.2016
Diploma -
Miami Northwestern Senior High School
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