Tiffany Crawford
Grovetown,GA
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 16 years.
Overview
17
17
years of professional experience
Work History
Front Desk Receptionist
Columbia County Animal Services
09.2023 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Clerical Worker
Evans Medical Group
01.2007 - 07.2023
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Facilitated smooth office operations by managing multi-line phone systems and directing calls to appropriate staff members.
- Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
- Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
- Served as a liaison between patients and healthcare providers, ensuring clear communication of necessary information.
Education
Diploma - Medical Assisting
Augusta Technical College
Augusta, GA12.2006
Skills
- HIPAA Compliance
- Insurance Verification
- Patient Relations
- Payment Collection
- Patient Scheduling
- Medical Terminology
Timeline
Front Desk Receptionist
Columbia County Animal Services
09.2023 - Current
Clerical Worker
Evans Medical Group
01.2007 - 07.2023
Diploma - Medical Assisting
Augusta Technical College
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