Dynamic worker with Number years of Type industry experience. Skilled at planning projects from start to finish with detail and accuracy. Proven history of meeting deadlines and staying under budget with training in Software use.
Overview
20
20
years of professional experience
Work History
Process Technician
Amcor Rigid Plastics
12.2023 - Current
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Trained new technicians in proper usage of equipment, safety protocols, and company procedures, ensuring a high level of competence across the team.
Communicated with packing technicians on product changeovers and equipment maintenance needs.
Supported an environment of safety through thorough knowledge of regulations, best practices, and consistent communication with team members regarding safe work habits.
Troubleshot technical issues, implementing solutions to maintain a smooth production process.
Complied with safety rules and standards to maximize efficiencies while reducing accidents.
Consistently met or exceeded production targets through diligent monitoring of processes and swift resolution of issues.
Operated all packing and labeling equipment.
Discussed product changeovers and equipment maintenance needs with packing technicians.
Collaborated with packaging technicians to determine product changeovers and equipment maintenance needs.
Environmental Services
Murdoch
11.2022 - 07.2024
Maintains cleanliness and sanitation in an organization by performing delegated task
Clean and disinfect medical equipment, patient room and other areas within the healthcare area
Unpack delivery of cleaning supplies and restock department area with supplies
Update tracking document when new supplies arrive and once finish
Enter order request monthly for needed supplies.
Ensured compliance with local, state, and federal regulations pertaining to environmental services in healthcare facilities.
Ensured compliance with safety guidelines by attending required training sessions and adhering to best practices in environmental services operations.
Demonstrated commitment to continuous improvement through active participation in professional development workshops, seminars, and conferences focused on environmental services topics.
Collaborated with environmental services staff to ensure proper cleaning, disinfection, and sterilization of patient care areas and equipment.
Provided exceptional customer service to patients, visitors, and staff while performing routine duties as an Environmental Services Assistant.
Reported on key performance indicators and presented outcomes to senior leadership, driving organizational awareness of environmental services impact.
Evaluated overall performance of environmental services operations, identifying areas for improvement and implementing changes as needed to ensure continued success in maintaining a clean and safe facility environment.
Deli Bakery Associate
Walmart
07.2023 - 01.2024
Preparing food products
Making special food request to order
Maintains kitchen equipment clean and work area sanitary
Fills, maintains, and rotates products and displays
Unloading and Stopping freight using the RF Scan system
Labeling, and storing merchandise in view for purchase
Maintain the inventory in the stock room; providing updates when items are needed
Entering items product numbers into store system database for inventory updates.
Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
Provided support to other departments within the store as needed, fostering a collaborative work environment.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Offered immediate assistance and menu advice to guests, documented orders, and conveyed special requests to baker and assistants.
Delivered outstanding customer experiences by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
Maintained proper inventory levels by conducting regular stock checks and placing timely orders when necessary.
Health Aid Assistant
Independent Contractor
05.2017 - 01.2023
Provide patient care (assisting in needed daily activities)
Maintain client/patient documentation of task completed for each visit
Provide mobility support to client/patients
Ensure the client/patient has supplies and medical equipment are replenished and working to capacity
Provide information, services, and assistance for services needed by the client/patient
Assist client/patient in inventory for home items (personal hygiene, cleaning supplies, and food)
Assist the client/patient in shopping for those items.
Warehouse Associate
Stapples Distribution Center
06.2012 - 03.2017
Inspect products for defects and damages and keep a record of all damages
Collect product orders per issued ticket and pack orders per company standards
Ensure the products are registered and documented accordingly in the warehouse system
Ensure that the accurate item number & type of products are loaded and shipped
Prepared items for return shipments back to main corporate warehouse or other stores
Pick orders and maintain Inventory using the RF System Scan
Unloading, unpacking product items and storing items in assigned location
Tag and label products and transport orders to shipment location
Repack and weigh orders per warehouse standards.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Performed inventory control, such as counting, and stocking merchandise.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Checked packages and merchandise for damage and notified vendors.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Efficiently handled returned items according to company policies, ensuring proper documentation, inspection, restocking or disposal as needed.
Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently.
CNA
Oxford Manor
06.2010 - 01.2012
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Reduced patient stress levels through effective communication and active listening skills.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Quality Control Inspector
Howmet
01.2008 - 09.2009
Communicated with production team members about quality issues.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Inspected incoming and outgoing materials for accuracy and quality.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Performed visual inspections and non-destructive tests where appropriate.
Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
Collaborated with production staff to establish and meet quality standards
Evaluated components and final products against quality standards and manufacturing specifications.
Completed precise measurements using special tools.
Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
Identified and documented quality discrepancies for management to develop resolutions.
Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
Developed and implemented inspection processes to define criteria and quality control measures.
Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
Enhanced production efficiency by implementing standardized inspection processes and procedures.
Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
Performed root cause analysis to identify and resolve defects, improving quality standards.
Contributed to successful ISO certification processes by adhering strictly to international quality management standards during inspections.
Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
Customer Service Order Filler
Tiffany & Company
10.2004 - 07.2008
Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
Assisted in onboarding new employees, providing thorough training on order filling procedures and best practices.
Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Improved order accuracy by meticulously reviewing and verifying customer information before processing.
Checked inventory and selected products from specific locations based upon availability.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Streamlined order fulfillment process, implementing a prioritization system to ensure timely deliveries.
Maintained optimal stock levels through efficient communication with purchasing team regarding reorder needs.
Reduced errors in inventory management by conducting regular audits and updating records accordingly.
Enhanced warehouse efficiency with systematic organization and accurate labeling of products for easy retrieval.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Managed return requests efficiently, ensuring prompt resolution of issues while maintaining positive customer relations.
Updated inventory database regularly, accurately reflecting product availability for informed decision-making processes across departments.
Collaborated with the shipping department to ensure prompt delivery of customer orders while minimizing delays.
Performed proper lifting and handling techniques to maintain safe working environment.
Excellent communication skills, both verbal and written.
Education
Dover High School
Dover, New Jersey
Vance Granville Community College (Certificate Certified Nursing Assistant)
Henderson, NC
Skills
Strong background in multiple warehouse positions within a company Proficient with Microsoft word, Outlook email, and Excel Very good Communication skills Highly accurate, organized, and always finding ways to make work processes more efficient Team oriented; communicates well with team members Known for meticulous diligence, flexibility, and adaptability, with exceptional organizational and interpersonal skills Proficient in tracking, and audit review of inventory
Process flows
Continuous Improvement
Operational Efficiency
Preventive Maintenance
Process Monitoring
Procedure updating
Timeline
Process Technician
Amcor Rigid Plastics
12.2023 - Current
Deli Bakery Associate
Walmart
07.2023 - 01.2024
Environmental Services
Murdoch
11.2022 - 07.2024
Health Aid Assistant
Independent Contractor
05.2017 - 01.2023
Warehouse Associate
Stapples Distribution Center
06.2012 - 03.2017
CNA
Oxford Manor
06.2010 - 01.2012
Quality Control Inspector
Howmet
01.2008 - 09.2009
Customer Service Order Filler
Tiffany & Company
10.2004 - 07.2008
Dover High School
Vance Granville Community College (Certificate Certified Nursing Assistant)