Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Emmett

Valrico,FL

Summary

Accomplished Front End Manager bringing expertise in training and employee development. History of excelling with strong relationship building, decision making and planning strengths. Knowledgeable Front End Manager enthusiastic about building high-performance teams. 10 Years retail floor and leadership experience.

Overview

23
23
years of professional experience

Work History

Front End Manager

Kroger Company
06.2007 - 05.2017
  • Monitored cash drawers in checkout stations to verify adequate cash supply.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Prepared weekly employee work schedules to meet operational needs.
  • Evaluated employee performance and made recommendations for improvements.
  • Motivated employees to perform at peak productivity with morale-boosting programs.
  • Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
  • Oversaw cashier operations, bookkeeping and security.
  • Recorded financial transactions and performed account reconciliations.
  • Managed shelf inventory and customer-focused loss prevention strategies.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.

Daycare Assistant

Paula Martarono
01.1994 - 07.1996
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Planned and implemented crafts and other activities to spark interest and enhance development.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Kept children between ages of 0 and 5 safe and secure with vigilant oversight.
  • Managed in-home daycare with infants, toddlers and preschoolers.

Education

General Studies

Heartland Community College
Normal, IL

High School Diploma -

Prospect High School
Antioch, CA
05.1994

Skills

  • Financial Management
  • Maintaining Clean Work Areas
  • Effective Planning
  • Manage Employees
  • Strategic Planning
  • Customer Experience Enhancement
  • Staff Management
  • Vendor Negotiations
  • Administrative Support

Timeline

Front End Manager

Kroger Company
06.2007 - 05.2017

Daycare Assistant

Paula Martarono
01.1994 - 07.1996

General Studies

Heartland Community College

High School Diploma -

Prospect High School

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Tiffany Emmett