Tiffany Estep
Waverly,TN
Summary
A true team player offering 6 months as an Account Coordinator for Mirror Lake Recovery Center. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Works effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Account Coordinator
Mirror Lake Recovery Center
Burns, TN
09.2023 - Current
- Identified discrepancies in customer accounts, resolved issues promptly, and updated records accordingly.
- Daily insurance verifications
- Medhost, Sales Force, Bestnotes
- Presumptive Eligibility, Suspended,renewals(medicaid groups)
- HIPAA
- Admissions coordinator experience
- Deposits
- charge corrections
Front End Associate
Costco
Brentwood, TN
02.2023 - 09.2023
- Processed customer transactions and provided excellent customer service.
- Greeted customers warmly upon arrival and identified their needs.
Retail Store Manager
Factory Connection
Waverly, TN
01.2018 - 06.2020
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Supervised cash drawer balances and deposits of store receipts.
- Connected with customers to provide assistance and collect feedback to optimize operations.
Medical Billing and Coder
Waverly Medical Center
Waverly, TN
10.2016 - 08.2017
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
- Interpreted medical reports to apply appropriate ICD-9, CPT-4 and HCPCS codes.
- Acted as liaison between business department, billers and third party payers in resolving billing and reimbursement accuracy.
Registrar
Parallon
Dickson, TN
05.2016 - 12.2016
- Interviewed patients to complete documents, case histories and intake and insurance forms.
- Pushed computer cart to register patients at bedside and obtain account information.
Education
Certificate - Medical Billing/Coding
Kaplan University
Davenport, IA02.2016
High School Diploma -
Waverly Central High School
Waverly, TN05.2003
Skills
- Insurance verification
- Cash Dispenser Operation
- Excellent Communication Skills
- Honest and Ethical
- Customer Service
- Bank Deposits
- Verbal and Written Communication
- Information Processing
- Data Entry
- Payment Processing
- Signature Verification
Timeline
Account Coordinator
Mirror Lake Recovery Center
09.2023 - Current
Front End Associate
Costco
02.2023 - 09.2023
Retail Store Manager
Factory Connection
01.2018 - 06.2020
Medical Billing and Coder
Waverly Medical Center
10.2016 - 08.2017
Registrar
Parallon
05.2016 - 12.2016
Certificate - Medical Billing/Coding
Kaplan University
High School Diploma -
Waverly Central High School
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