Tiffany Farrow
Richmond
Summary
Dedicated Pharmacy Technician with experience at Rite Aid and Walgreens skilled in workflow optimization and problem-solving. Successfully enhanced customer service and patient adherence through effective communication and education. Committed to maintaining confidentiality and accuracy in medication management, while fostering collaborative relationships with healthcare professionals to streamline patient care processes.
Diligent [Desired Position] with solid background as Pharmacy Technician. Demonstrated ability to assist pharmacists in preparing medications and managing inventory efficiently. Proven track record of maintaining precise records and ensuring compliance with regulations.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Richmond,VA
06.2025 - 10.2025
- Assisted in dispensing medications, ensuring accuracy and compliance with pharmacy regulations.
- Managed inventory levels, contributing to efficient stock rotation and minimizing waste.
- Supported pharmacists in patient consultations, enhancing customer service experience.
- Operated pharmacy software for prescription processing and medication record management.
- Maintained cleanliness and organization of pharmacy work areas, promoting a safe environment.
- Educated customers on medication usage and potential side effects, improving adherence.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Pharmacy Technician
Rite Aid
Richmond, VA
11.2011 - 06.2025
- Collaborated with healthcare professionals to streamline patient care processes efficiently.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Cashier
Dollar General Store
Richmond,VA
12.2006 - 01.2012
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service to enhance shopping experiences.
- Maintained accurate cash drawer and balanced registers daily.
- Assisted in inventory management by restocking shelves promptly.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Highland Springs High School
Richmond,VA06-2004
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Ordering and stocking medications
Certification
- Immunization Training - 05/02/2023-Present Day
Timeline
Pharmacy Technician
Walgreens
06.2025 - 10.2025
Pharmacy Technician
Rite Aid
11.2011 - 06.2025
Cashier
Dollar General Store
12.2006 - 01.2012
High School Diploma -
Highland Springs High School