Tiffany Foist
The Villages, FL 32162-2633,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Front End Team Lead
Sprouts
03.2023 - Current
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
Department Manager
Kroger's Supermarket
10.2010 - 08.2022
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
Education
Associate of Arts - Social Sciences
Cerro Coso Community College
Ridgecrest, CABachelor of Science - Business Management And Human Resources
University of Phoenix
Tempe, AZ01.2014
Skills
Customer Service
Time management strength
Reliable and Responsible
Adaptability and Dependability
Punctual and Reliable
Relationship building and management
Administrative Skills
Timeline
Front End Team Lead
Sprouts
03.2023 - Current
Department Manager
Kroger's Supermarket
10.2010 - 08.2022
Associate of Arts - Social Sciences
Cerro Coso Community College
Bachelor of Science - Business Management And Human Resources
University of Phoenix
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