Tiffany Gonzales
Phoenix,AZ
Summary
Highly-motivated with 11 years experience in anesthesia data entry/billing and excited to take on new challenges. I've acquired a strong work ethic, adaptability, and teamwork skills. At times I've worked effectively unsupervised and quickly learned new tasks assigned. Worked in data entry department most of my time at the office and spent a year and a half in accounts receivable.
Overview
11
11
years of professional experience
Work History
Data Entry Clerk/AR representative
Grand Canyon Anesthesiology Consultants
Phoenix, AZ
12.2013 - 01.2025
- Entered patient data into electronic health record systems accurately.
- Maintained confidentiality of sensitive medical information and records.
- Reviewed and verified data entries for completeness and accuracy.
- Collaborated with healthcare staff to resolve data discrepancies promptly.
- Updated existing records with new or revised information as needed.
- Followed up on pending tasks until completion.
- Scanned documents into appropriate databases for storage purposes.
- Contacted customers via phone or email to address data inquiries.
- Provided support to management staff in regards to data entry processes.
- Assisted colleagues with resolving any issues related to data entry operations.
- Trained new employees how to use system and enter patient medical records.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Contacted insurance companies regarding claim status, payment status or retrieve missing payment information.
- Forwarded payment details to payment department for posting.
- Confirmed patient insurance eligibility and coverage.
- Contacted facilities to retrieve patient information and insurance.
- Reviewed, corrected and rebilled claims to insurance.
- Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
- Assisted customers with inquiries regarding billing information, account status.
Education
Medical Billing And Coding -
Carrington Community College
Phoenix, AzHigh School -
Carl Hayden High School
Phoenix, AzSkills
- Effective communication
- Time management
- Problem solving
- Flexibility
- Adaptability
- Teamwork
Timeline
Data Entry Clerk/AR representative
Grand Canyon Anesthesiology Consultants
12.2013 - 01.2025
Medical Billing And Coding -
Carrington Community College
High School -
Carl Hayden High School