Ebony Robinson
Capitol Heights,MD
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Store Manager
Walgreens
03.2020 - Current
- Establish and administer annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Bolster sales volume by implementing incentive program and initiating advance employee training.
- Minimize on-site cash with frequent deposits and high accuracy in predicting operations.
- Review performance data to monitor and measure productivity, goal progress and activity levels.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Store Manager
CVS Pharmacy
02.2015 - 03.2020
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Rotated merchandise and displays to feature new products and promotions.
Stock Room Manager
Forman Mills
01.2013 - 01.2015
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Expedited resolutions of shipping errors and packaging mistakes.
- Collaborated with manufacturing and supply chain management.
Education
License - Pharmacy
Walgreens Training Program
High School Diploma -
Gwynn Park High School
Brandywine, MD05.2008
Skills
- Management Training
- Financial Statement Review
- Customer Service
- Department Oversight
- Shift Scheduling
- Store Merchandising
- Payroll Management
- Originality and Creativity
- Time Management
- Cash Management
- Recruiting and Hiring
- Employee Training
- Sales Tracking
- Supply Ordering
- Retail Merchandise Quality Standards
- Team Development
- Work Planning and Prioritization
- Sales Promotion
Timeline
Store Manager
Walgreens
03.2020 - Current
Store Manager
CVS Pharmacy
02.2015 - 03.2020
Stock Room Manager
Forman Mills
01.2013 - 01.2015
License - Pharmacy
Walgreens Training Program
High School Diploma -
Gwynn Park High School
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