Tiffany Hunt
Port Saint John,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Radiology Scheduler
Health First Private Duty
Rockledge, Florida
10.2024 - Current
- Checked incoming emails regularly and responded quickly when necessary.
- Maintained detailed records of patients' appointments and updated relevant databases accordingly.
- Improved integrity and completeness of medical records by consulting with clinical staff to resolve coding and diagnostic mistakes.
- Coordinated patient appointments with physicians, hospitals and other healthcare facilities.
- Provided excellent customer service by answering inquiries in a timely manner.
- Scheduled diagnostic tests such as X-rays, CT scans, ultrasounds and MRIs for patients.
- Resolved any conflicts or issues related to scheduling errors or missed appointments.
- Protected medical information against unauthorized access, loss, or corruption by consistently following security protocols.
- Verified insurance coverage for radiology procedures to ensure accurate billing practices.
Patient Care Specialist
Circles of Care Psychiatric Residential Facility
Rockledge, Florida
01.2015 - 10.2024
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Conducted patient assessments such as vital signs, height and weight measurements, and blood pressure readings.
- Maintained accurate patient records in the Electronic Health Records system.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
- Provided excellent service to patients through personable communication.
- Assisted in developing and implementing treatment plans for patients with various mental health disorders.
- Collaborated with multidisciplinary teams to develop individualized treatment plans for patients.
- Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
- Supervised visitors entering the facility according to established security protocols.
- Maintained detailed records of patient progress and treatment outcomes.
- Administered oral medications following physician's prescriptions and instructions.
- Assisted patients in setting and achieving personal and therapeutic goals.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Coordinated with external agencies to facilitate community-based support for patients.
- Influenced patients' behavior with interaction, counseling or instruction.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Supported clients in developing daily living skills such as budgeting money or time management.
- Documented patient interactions in compliance with HIPAA requirements.
- Tracked client movement on and off unit by documenting times and destinations.
- Provided education about mental illness symptoms and causes to family members of patients.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Performed regular room checks for cleanliness standards as well as security purposes.
Education
GED -
Clearlake Adult Education
Cocoa, FL11-2016
Skills
- Medical office experience
- HIPAA compliance
- Insurance verification
- Radiology procedures
- Patient scheduling
- Appointment coordination
- Multitasking
- Organizational skills
- Goal setting
- Teamwork and collaboration
- Effective communication
- Patient confidentiality
- Active listening
- Self motivation
Timeline
Radiology Scheduler
Health First Private Duty
10.2024 - Current
Patient Care Specialist
Circles of Care Psychiatric Residential Facility
01.2015 - 10.2024
GED -
Clearlake Adult Education