Tiffany James
Friendswood,TX
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Hostess
Sedexo
09.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Package Handler
UPS
11.2021 - 12.2021
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Pricing Associate
Goodwill
01.2020 - 08.2020
- Kept work areas neat, clean and free from debris.
- Introduced new scheduling system to improve tracking of actual plant capacity, automating data entry process.
- Updated manuals to reflect amending of rates, rules or regulations.
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
Food Service Worker
Golden Chick
03.2018 - 02.2019
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Call Center Representative
CVS Healthcare
03.2018 - 02.2019
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Promptly responded to inquiries and requests from prospective customers.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
High School Diploma -
Sam Houston High School
San Antonio, TX07-2010
Skills
- Dining area maintenance
- Housekeeping coordination
- Hospital standards
- Fast-paced environment
- Productivity and efficiency
- Positive attitude
Timeline
Hostess
Sedexo
09.2023 - Current
Package Handler
UPS
11.2021 - 12.2021
Pricing Associate
Goodwill
01.2020 - 08.2020
Food Service Worker
Golden Chick
03.2018 - 02.2019
Call Center Representative
CVS Healthcare
03.2018 - 02.2019
High School Diploma -
Sam Houston High School
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