Tiffany Jones
Office Manager
Roswell,GA
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
14
14
years of professional experience
Work History
Business office manager
04.2022 - Current
- Brookside stone mountain
- Oversee work of all employees ensuring productivity and state guidelines are met
- Keep track of monthly budget and order any supplies needed for community
- Interview, train new employees, and organize their employee paperwork
- Provide excellent customer service to residents and families.
direct Support professional
05.2021 - 04.2022
- Just” people inc
- Helped members with tasks like cooking, cleaning, showering, toileting, shopping, and managing money
- Scheduled various appointments (e.g., doctor’s, interviews, and hygiene maintenance)
- Created care plans and advocated for members.
BACK-UP FRONT END MANAGER
11.2016 - 05.2021
- KROGER
- Handled company accounts, customer inquiries, complaints, cash register, and service requests
- Resolved inquiries given every week and consistently meet performance benchmarks in all areas (speed, accuracy and volume)
- Became the lead “go-to” person as one of the company’s mentors and trainers of both new and established employees
- Earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.
SALON MANAGER
LEVELL’S SALON OF EXPERIANCE
01.2009 - 01.2017
- Oversaw daily salon operations
- Organized employees’ shifts considering peak times and seasonality
- Hired and trained beauticians, maintained staff records, including salaries and working schedules, and arranged for regular maintenance services for all equipment.
Education
associate of science - psychology
georgia state university
bacholor’s of science - psychology
kennesaw state university
Skills
Detail orientedIncredible ability to remain composed under pressure
Relationship building
Budgeting
Sales and marketing
Volunteering
I am very passionate about giving back to my community. I often volunteer at homeless shelters with a local church to pass out meals and personal hygiene items. I also work with a homeless women’s shelter offering my hair and makeup services to help prepare women getting back into the work force.
Timeline
Business office manager
04.2022 - Current
direct Support professional
05.2021 - 04.2022
BACK-UP FRONT END MANAGER
11.2016 - 05.2021
SALON MANAGER
LEVELL’S SALON OF EXPERIANCE
01.2009 - 01.2017
associate of science - psychology
georgia state university
bacholor’s of science - psychology
kennesaw state university