Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tiffany Kerrigan

Summary

Position where extensive hardwork and dedication is applied daily. I am committed to achieving my goals and understanding/completing tasks when asked to do so.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sales Associate

Lohmiller, Hvac
Englewood, CO
03.2020 - Current
  • Counter Sales in, & Heating ( Carrier, Payne and Bryant ) customer service and account management
  • Handle sales, maintenance, warranties along with excel spreadsheets with merchandising work in store
  • On call hours and cycle counts daily
  • Inventory management
  • We use many programs to facilitate our customer’s needs so they can excel in business
  • Leadership management
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.

Sales Associate

Carrier Enterprise
West Palm Beach, FL
01.2014 - 02.2020
  • HVAC HEATING AND AIR CONDITIONING Designed and maintained database to track financial resource usage
  • Customer service, extended lipi lines
  • Trustworthy with all my local accounts, used multiple programs to satisfy clients, drove forklift, worked on-call, Controlled budgeting, financial reporting, inventory cost, cash management, business plan development and financial analysis
  • Conducted research and analyzed competitors' products
  • Contacted customers for support document requests regarding general ledger and other module entries
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Obtained signatures for financial documents and internal and external invoices.
  • Held account contracts and kept customer service skills ontop of everything else
  • Controlled cash functions and invested excess company funds daily

Sales Associate

Habor Freight Tools
West Palm Beach, FL
05.2009 - 05.2014
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.

Account Manager

Student Loan Relief Group
West Palm Beach, FL
03.2012 - 01.2014
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Built and maintained productive relationships with customers and internal partners.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Renewed existing accounts by cementing trusting relationships with customers.

Education

Medical Assistant - Medical Assisting

Medvance Institute
West Palm Beach, FL
04.2009

H.S. Diploma -

Cornerstone University
01.2007

Skills

  • Product Recommendations
  • Customer Needs Assessment
  • Policy and Procedure Adherence
  • Merchandising Knowledge
  • Order Processing
  • Upselling Techniques
  • Self-Checkout Assistance
  • Flexible Schedule
  • Problem-Solving
  • Dispute Mediation
  • Verbal and Written Communication
  • Cash Handling
  • Display Setup
  • Merchandising
  • Teamwork and Collaboration
  • Sales Goals Attainment
  • Time Management

Certification

Leadership Development. Leadership Development. Leadership. Problem Solving. Public Relations.

Timeline

Sales Associate

Lohmiller, Hvac
03.2020 - Current

Sales Associate

Carrier Enterprise
01.2014 - 02.2020

Account Manager

Student Loan Relief Group
03.2012 - 01.2014

Sales Associate

Habor Freight Tools
05.2009 - 05.2014

Medical Assistant - Medical Assisting

Medvance Institute

H.S. Diploma -

Cornerstone University

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Tiffany Kerrigan