Tiffany Kosalko
Emmaus,PA
Summary
Recent graduate with foundational knowledge in Special Education and Applied Behavior Analysis with hands-on experience gained through academic projects and in-class observation. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Prepared to start career and make meaningful contributions with a positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Assistant
East Penn School District
08.2016 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Instructional Assistant
East Penn School District
09.2015 - 08.2016
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Provided support during classes, group lessons, and classroom activities.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Supported student learning objectives through personalized and small group assistance.
- Assisted with classroom technology to prepare students with skills needed to succeed in technology-rich world.
- Copied, organized and distributed classroom assignments or other paperwork.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
Office Manager/AutoCAD Drafter
Home Choice Surveying Services
05.2002 - 03.2010
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Launched quality assurance practices for each phase of development
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Consulted with architects, customers and vendors regarding project scope and milestone dates.
- Used computer-aided design software to prepare blueprints and schematics.
- Created, printed, and modified drawings in AutoCAD and Revit.
- Worked with clients and visited sites to gather and define requirements, set budgets, establish schedules and plan out deliverables.
Education
Master of Arts - Special Education
Ball State University
Muncie, IN05-2025
Bachelor of Science - Psychology
DeSales University
Center Valley, PA12-2018
Associate of Applied Science - Paralegal Studies
Lehigh Carbon Community College
Schnecksville, PA05-1998
Skills
- Document preparation
- Professional communication
- Documentation and recordkeeping
- Data entry
- Multitasking and prioritization
- Data analysis and research
- Confidential document control
- Individual student assistance
- Teacher collaboration
- Behavior management
- Student learning support
- Instructional material preparation
- Helping students with special needs
- Learner engagement
- Professional ethics
- Data collection and analysis
- Behavioral health assessment
- Applied behavior analysis
- Positive reinforcement strategies
Certification
PA ODP Functional Behavior Assessment Training Certificate
Timeline
Administrative Assistant
East Penn School District
08.2016 - Current
Instructional Assistant
East Penn School District
09.2015 - 08.2016
Office Manager/AutoCAD Drafter
Home Choice Surveying Services
05.2002 - 03.2010
Master of Arts - Special Education
Ball State University
Bachelor of Science - Psychology
DeSales University
Associate of Applied Science - Paralegal Studies
Lehigh Carbon Community College
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