Tiffany Lee
Geneva,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
24
24
years of professional experience
Work History
Personal Shopper
Shipt
01.2021 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained 5 star 100% on time rating consistently by completing orders quickly and making good selections for customers.
Delivery Driver
Uber Eats
03.2018 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Secretary/Helper
Jamin Lee Handyman Service
09.2013 - 04.2018
- Maintained appropriate filing of personal and professional documentation.
- Typed documents such as correspondence, estimates, memos and emails.
- Cleaned houses after new flooring was installed or after remodel was complete.
Appointment Setter
State Energy Conservation
04.2007 - 01.2010
- Set appointments with homeowners for our sales-reps to do in home demonstrations of the companies products.
- Promoted increased sales through outgoing calls demonstrating excellent product knowledge.
- Addressed client inquiries and updated database information.
Receptionist/Customer Service Representative
Florida Solar Technologies
08.2000 - 01.2007
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.
- Routinely answered customer questions regarding merchandise and pricing.
- Created daily service/installation schedule. Assisted our service reps and installers over the phone with any issues that arose while they were out on their daily route.
Education
Some College (No Degree) - Medical Billing & Coding
Seminole State College Of Florida
Sanford, FLSkills
- Time management
- Strong problem solver
- Detail-Oriented
- Telephone Skills
- Highly Organized
- Customer Service
Timeline
Personal Shopper
Shipt
01.2021 - Current
Delivery Driver
Uber Eats
03.2018 - Current
Secretary/Helper
Jamin Lee Handyman Service
09.2013 - 04.2018
Appointment Setter
State Energy Conservation
04.2007 - 01.2010
Receptionist/Customer Service Representative
Florida Solar Technologies
08.2000 - 01.2007
Some College (No Degree) - Medical Billing & Coding
Seminole State College Of Florida
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