Tiffany Locke
Union City,GA
Summary
Highly motivated clinical medical assistant with over 26 years of experience in the medical field. Excellent patient relations and strong work ethic. Multitasks and prioritizes workloads with little or no supervision. Medical professional looking to bring high energy and team-building skills to promote in exceptional patient care.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Bridgemill Neurological Associates
07.2021 - 08.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Scheduled follow-up appointments and faxed documents for outside referrals. Also made appointments for in-house testing (EEG, DCAT, EMG, etc.)
- Administered vitamin B12 and migraine injections.
- Set up procedure trays for occipital and trigger point injections, also skin punch biopsies.
- Assisting geriatric patients in wheelchairs and walkers.
- Access to all hospital medical portals to retrieve medical records.
- Filled out requisitions for in-house laboratory testing.
- EHR chart management with Intergy and Greenway systems.
Clinical Medical Assistant Supervisor
Allergy and Asthma Consultants Atlanta Location
01.2012 - 11.2021
- Mentored newly-hired medical assistants during their orientation period, providing guidance on job responsibilities, facility policies, and workplace expectations.
- Managed inventory control systems to ensure adequate supplies were always available for efficient daily operations in the clinic setting.
- Managed daily operations of the clinic, including patient registration, rooming procedures, equipment maintenance, and staff scheduling.
- Promoted a team-oriented work environment by fostering open communication channels between staff members, leading to increased morale and reduced turnover rates.
- Ordered all pharmacy supplies and kept check on inventory levels.
- EHR chart management with Rcopia-Dr. First system.
- Radiology chest and sinus films.
- Perform and evaluate results for allergy testing, scratch, intradermal and patch test application.
- Perform spirometry and exhaled nitric oxide testing.
- Mixing venom/allergy serum for testing and immunotherapy. Maintained insurance billing for immunotherapy.
- Educate and train patients on allergy exposure and medication usage(inhalers, Epipen and biologic auto-injectors)
- Managed prior authorizations for pharmacy services.
- Travel to designated offices 4 locations (Atlanta, Roswell, Cumming and Duluth.
- Facilitated employee OSHA training.
- Phlebotomy and injections
- Review and implement anaphylaxis protocol
Medical Assistant
Westpointe Medical Practice
01.2006 - 01.2011
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine patient care and surgical procedures.
- Performed EKGs, spirometry, holter monitor application, injections and IVs.
- Sterilization, instrument cleaning, surgical, procedure setup.
- Adult and pediatric experience.
- Scheduling for outside referrals an radiology testing.
- Performing outside employee and sports physicals with drug screens.
- EHR chart management with E-Clinical works.
Education
Medical Assisting Diploma - Medical Assisting
King's College
Charlotte, NC06-1999
Skills
- Patient scheduling
- Customer service
- Medical terminology
- Vital signs monitoring
- EMR / EHR ( Rcopia-Dr First, Nextgen,E-Clinical Works, Intergy and Greenway)
- Direct patient care
- Patient-focused care
- Phlebotomy
- Radiology (chest, sinus and podiatry)
- Mixing allergy/venom serum
- Strong work ethic
- Immunization administration
- Reliable team player
- Specimens collection and processing
- Medical procedures
- Laboratory specimen collection
- Medical supply inventory
- Lab equipment calibration
- Insurance authorizations
- Adult and pediatric experience
Timeline
Medical Assistant
Bridgemill Neurological Associates
07.2021 - 08.2025
Clinical Medical Assistant Supervisor
Allergy and Asthma Consultants Atlanta Location
01.2012 - 11.2021
Medical Assistant
Westpointe Medical Practice
01.2006 - 01.2011
Medical Assisting Diploma - Medical Assisting
King's College
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