Hi, I’m
Tiffany M
Human Resource
Fort Mill,SC
Summary
Experienced Human Resources Leader with 10+ years in pediatric dental and healthcare environments, overseeing multi-site HR operations for teams of 50+ employees. Proven expertise in full-cycle recruitment, payroll administration, onboarding, training, compliance, employee relations, and performance management. Highly skilled in Paychex, Dentrix support, HRIS systems, and navigating state labor laws, OSHA, HIPAA, and dental board requirements. Known for improving retention, streamlining HR processes, and supporting leadership through clear communication and data-driven decisions.
Overview
18
years of professional experience
Work History
Young and Polite Children's DentistryCharlotte , NC
Human Resources Leader
08.2023 - Current
Job overview
- Manage and coordinate administrative and clinical services across multiple practice sites.
- Lead full-cycle recruitment and onboarding processes, ensuring optimal staffing across all locations.
- Keep job descriptions and organizational practices compliant with employment laws and internal standards.
- Develop training materials, and manage performance evaluation processes for staff development.
- Create and maintain compensation strategies aligned with market research and internal equity.
- Resolve employee conflicts and issues with professionalism and confidentiality.
- Administer payroll processes, and provide weekly staffing updates to leadership.
- Travel to multiple sites to support on-site needs and ensure consistency in HR operations.
Young and Polite Children's DentistryCharlotte, NC
Human Resources Assistant
02.2018 - 08.2023
Job overview
- Supported day-to-day HR functions, including employee file management, compliance tracking, and benefit support.
- Assisted in executing training programs, onboarding experiences, and internal events.
- Responded to staff inquiries, ensuring timely and accurate resolution of HR-related matters.
Young and Polite Children's DenistryCharlotte, NC
Scheduling Manager
02.2016 - 02.2018
Job overview
- Oversaw schedule creation and daily staffing operations across clinical and front-office teams.
- Implemented structured scheduling policies that improved staffing consistency and reduced last-minute changes.
- Collaborated with department leaders to align staffing with patient flow, and operational needs.
Young and Polite Children's DentistryCharlotte, NC
Lead Front Desk Receptionist
02.2013 - 02.2016
Job overview
- Supervised front desk staff and ensured smooth day-to-day administrative operations.
- Handled patient intake, appointment scheduling, and maintained accurate billing and insurance records.
- Served as a liaison between patients and clinical staff, delivering a high standard of customer service.
- Trained new front desk team members, and helped implement systems to improve front-office efficiency.
Family Dentistry by Dr. MooreRock Hill, SC
Treatment Coordinator
03.2012 - 02.2013
Job overview
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Laid out potential payment plans for patients.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed appointments, communicated with clients, and updated client records.
Atlanta Postal Credit UnionDuluth, GA
Teller Service Representative (Temporary)
08.2011 - 02.2012
Job overview
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Counted, verified and handled bank deposits and armored car transactions.
Wells FargoRock Hill, SC
Teller Service Representative
06.2008 - 03.2011
Job overview
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained friendly and professional customer interactions.
Education
Limestone CollegeGaffney, SC
Bachelor of Science from Business Administration and Accounting
York Technical CollegeRock Hill, SC
Associate of Arts from Business Administration And Management
Skills
- Recruitment strategies
- Hiring and recruitment oversight
- HR policies and procedures
- Onboarding processes
- Employee relations
- Performance management
- Compensation analysis
- Payroll administration
- Personnel Information Systems
- Microsoft Office Suite
- Google Suite
- Zoom Video Communication
- Paychex flex
- Payroll coordination
- Recordkeeping
- Training and mentoring
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekPersonal development programsSoftware
Dentrix
Paychex Flex
Microsoft Suite
Trello
Canva
Zoom Communications
Google Suite
Timeline
Human Resources Leader
Young and Polite Children's Dentistry
08.2023 - Current
Human Resources Assistant
Young and Polite Children's Dentistry
02.2018 - 08.2023
Scheduling Manager
Young and Polite Children's Denistry
02.2016 - 02.2018
Lead Front Desk Receptionist
Young and Polite Children's Dentistry
02.2013 - 02.2016
Treatment Coordinator
Family Dentistry by Dr. Moore
03.2012 - 02.2013
Teller Service Representative (Temporary)
Atlanta Postal Credit Union
08.2011 - 02.2012
Teller Service Representative
Wells Fargo
06.2008 - 03.2011
Limestone College
Bachelor of Science from Business Administration and Accounting
York Technical College
Associate of Arts from Business Administration And Management
Knitting, Crochet and Arts and Crafts
Website: https://www.etsy.com/shop/knotjuststyle
I enjoy spending time with my family creating art. I lived out of state for while for about 2 years and didn't build a network right away, so i decided to pick up needle knitting and crochet. This became a fun and exciting hobby for me as I became settled into a new area and place in my life.
A co-worker, who also has an Etsy shop, introduced me to the ideal of setting up one for myself. I tossed around many ideas of a name for my shop until I finally landed on KnotJustStyle. My shop offers a variety of hand knit & handmade scarves, hats, mittens and other invented designs.
I enjoy the creation process and designing something without a pattern in mind. I’m still learning, so I get really excited when I can look at the many different colors of yarn and fibers I have in front of me and start designing something different and unique. Art is my passion and love and I am truly enjoying learning all I can.