Summary
Overview
Work History
Skills
Timeline
Generic

Tiffany Mccauley

Kelso,WA

Summary

Customer service associate with extensive experience delivering exceptional service. Recognized for promptly identifying customer needs and consistently exceeding productivity targets. Maintains professionalism in high-volume environments while optimizing team strengths for operational efficiency.

Overview

28
28
years of professional experience

Work History

Sales Associate

Lexington Minute Mart
Kelso, WA
12.2022 - Current
  • Identified customer needs promptly, ensuring efficient service delivery.
  • Took phone orders to enhance customer convenience.
  • Operated cash register accurately, providing correct change during transactions.
  • Balanced cash drawers regularly to ensure financial accuracy.
  • Maintained stocked shelves to ensure product availability.
  • Managed store opening and closing procedures efficiently.

Customer Service Associate

Publix
Bradenton , FL
02.2017 - 07.2019
  • Provided fast, friendly, and knowledgeable service for routine questions and service complaints, improving customer experience.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Studied departmental functions to ensure smooth store operations.
  • Trained new team members on cash register operation and customer service to ensure consistent service quality.

Sales Associate

Fred Meyer Jewelers
Longview , WA
11.1998 - 08.2010
  • Greeted guests enthusiastically to prioritize customer satisfaction and enhance shopping experience.
  • Trained new staff on store procedures and customer interaction techniques.
  • Arranged merchandise with signage and displays to drive customer sales and reduce overstock.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Worked flexible schedule to meet business needs, including evenings and weekends.

Skills

  • Customer Service
  • Cash handling
  • Inventory management
  • Detail-oriented
  • Dependable team member
  • Works well under pressure

Timeline

Sales Associate

Lexington Minute Mart
12.2022 - Current

Customer Service Associate

Publix
02.2017 - 07.2019

Sales Associate

Fred Meyer Jewelers
11.1998 - 08.2010
Tiffany Mccauley